Airport Customer & Operations Specialist (Full-Time)

Avis Budget Group; Rotorua; On-site; NZD 29,000 - 41,000; Full time

Benefits offered by this job

Uniform & parking

Wellbeing programme

Life insurance

Health discounts

Superannuation options

Employee discounts

Training provided

Job summary

Avis Budget Group is hiring at Rotorua Airport for a full-time role focused on customers and vehicle care. You will inspect cars, refuel, and clean vehicles to ensure a great experience for travellers.

You will also work at the counter greeting customers, promoting services, and handling rental contracts and bookings. We seek someone with strong customer service, ability to work in a fast-paced environment, and a valid Class 1 licence.

Qualifications

• Experience in customer-facing roles such as retail or hospitality.
• Ability to operate POS and booking systems with accuracy.
• Full, clean, valid Class 1 driver’s licence is essential.

Responsibilities

• Inspect vehicles for damages on arrival and after use.
• Refuel and assist with interior and exterior cleaning.
• Greet customers at the counter and promote products/services.
• Process rental transactions, contracts and bookings.

Skills

Customer service

Retail experience

Hospitality

Driver's license (Class 1)

Tools

POS systems

Job description

Avis Budget Group is hiring at Rotorua Airport for a full-time role focused on customers and vehicle care. You will inspect cars, refuel, and clean vehicles to ensure a great experience for travellers.

You will also work at the counter greeting customers, promoting services, and handling rental contracts and bookings. We seek someone with strong customer service, ability to work in a fast-paced environment, and a valid Class 1 licence.