AI Literacy Trainer for IT Systems & Learning Solutions

New Zealand Government

Wellington

On-site

NZD 80,000 - 112,000

Full time

4 days ago

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Job summary

Department of Corrections in Wellington is seeking a Systems Trainer to join our Infrastructure and Digital Assets team. You will design and deliver engaging learning solutions that help staff use IT systems and emerging AI tools safely and effectively, guiding the full learning solution lifecycle from needs analysis to evaluation.

You will lead AI literacy sessions, develop prompt-writing guidance, and create quick guides and FAQs.

Qualifications

Strong customer service ethic and ability to design people-centric AI education.
Experience applying adult learning methods to IT training.
Willingness to contribute to projects and influence others.
Curiosity about AI and emerging tech; quick to explore new tools.
Ability to explain AI concepts to non-technical audiences.
Experience or interest in using generative AI to design learning content.
Understanding of responsible and ethical AI use including privacy and security.
Ability to coach change and move staff from AI-hesitant to AI-confident.

Responsibilities

Design and deliver learning solutions for staff using IT systems and AI tools; manage needs analysis, design, development, delivery and evaluation.
Deliver AI literacy sessions, prompt-writing guidance, and responsible-use training; create quick guides and FAQs; build communities of practice.
Support safe, ethical AI adoption and roll out capability across Corrections; collaborate with AI and digital teams.