AI Implementation & Enablement Consultant at Re-Leased

Re-Leased; Auckland; On-site; NZD 120,000 - 170,000; Full time

Benefits offered by this job

Health insurance

Wellness allowance

Generous parental leave

Hybrid/remote-friendly culture

Job summary

Re-Leased seeks an AI Implementation & Enablement Consultant to drive customer enablement for am:pm in APAC. You will lead on-site engagements, guide new AI workflows, and ensure rapid adoption while partnering with the GM to shape delivery methods.

With 5–8 years in consulting or SaaS delivery, you’ll demo products, troubleshoot live, and train property managers and operations teams, building trust and scalable playbooks.

Qualifications

• 5–8 years in consulting, implementation, SaaS delivery, or business transformation.
• Proven ability to run enterprise or mid‑market engagements independently.
• Able to demo and troubleshoot AI tools live with customers.
• Excellent communication and stakeholder management skills.
• Willing to travel regularly across APAC.

Responsibilities

• Project manage customer enablement end to end – workflows implemented, data ingested, teams live.
• Onsite work with property managers through the transition.
• Troubleshoot and resolve adoption challenges during implementation.
• Deliver enablement projects on time and to a high standard.
• Deliver engaging, practical training for property managers and operational teams.
• Tailor content to each customer's goals and workflows.
• Build and maintain high-quality documentation and playbooks to scale engagements.
• Gather customer feedback and feed insights back to Product and GM.

Skills

Consulting experience

Delivery leadership

AI tools

Workflow automation

Microsoft Office

Tools

CRM systems

SaaS platforms

Excel

Job description

Apply for AI Implementation & Enablement Consultant at Re-Leased in Auckland City, N, NZ. This Full time on site position offers great opportunities for career growth. Does driving innovation and creating better experiences through technology inspire you? At Re-Leased, we're levelling up real estate and helping property professionals thrive in a digital-first world. Our cloud-based property management platform combines smart automation, AI-driven insights, and deep industry expertise to make everyday work simpler and more rewarding. We're here to help property people run better businesses, build stronger communities, and love what they do.

Your Role am:pm is Re-Leased's new AI-powered platform for commercial property management – a greenfield product reshaping how property managers work. This is one of the first two hires into the delivery function, working directly with the GM of am:pm. The delivery processes aren't built yet – you step into live APAC customer engagements from day one, helping shape the methodology on the ground as you run it. This role owns the day-to-day enablement experience for customers adopting am:pm. You work directly with property management teams to guide new workflows into place, replacing existing processes with AI-powered operations. You run onsite engagements solo across APAC from the outset – building trust fast and driving adoption through relationships as much as process, with enough technical grounding to handle product questions live. You'll work closely with the GM as the methodology takes shape, but the room is yours. Your Responsibilities

• Project manage customer enablement end to end – workflows implemented, data ingested, teams live
• Work onsite with property managers to guide them through the transition
• Troubleshoot and resolve adoption challenges during implementation
• Deliver enablement projects on time and to a high standard
• Deliver engaging, practical training for property managers and operational teams
• Tailor content to each customer's specific goals and workflows
• Build and maintain high-quality documentation and playbooks to scale future engagements
• Gather customer feedback and feed insights back to Product, Customer Success, and the GM shaping the delivery model
• Build trust and enthusiasm for the platform through hands‑on support
• Communicate change clearly and handle concerns with empathy and confidence
• Act as the primary champion for customer success throughout enablement
• Partner with customer champions and directors to establish an AI centre of excellence within each customer's business, alongside the GM
• Flag gaps and bring ground‑level improvements back as the methodology takes shape – what you see in the room informs what gets built, including the partner model and services framework

Your Experience

• 5-8 years in consulting, implementation, SaaS delivery, or business transformation
• Proven track record running enterprise or mid‑market engagements independently, holding a room solo; structured thinking and clear written output matter here alongside presence in the room
• Technically grounded with the ability to demo, troubleshoot live in front of a customer, and articulate how the product works at a customer-facing level
• Hands‑on experience using AI tools, agents, or workflow automation, with an AI‑forward mindset
• Proficiency in Microsoft Office, Excel essential; CRM or SaaS platform experience a plus
• Strong communication and presentation skills; can influence and guide stakeholders through significant change
• Strong problem‑solving and analytical thinking; commercially aware
• Able to travel regularly across APAC

Our culture is very important to us too, and we strongly believe in living out our core values:

• People First: One team globally; our people and customers always come first.
• Find a Way: Like a river, we find a way around all obstacles.
• Win or Learn: Our journey for improvement never ends; enjoy the ride!
• Aim High: We dare to set big goals and love the challenge of achieving them against the odds.

Why you'll love working here!

• Including comprehensive health insurance, access to a premium EAP service and an annual wellness allowance to spend on what helps you feel good – whether that's towards a gym membership, new running shoes, or mindfulness apps.
• Generous paid parental leave and flexible, family‑friendly support designed to help growing families balance work and life with confidence.
• We celebrate time, commitment, and contribution with milestone rewards and additional leave as you grow your career with us.
• With customers and teammates across New Zealand, Australia, the United Kingdom, and North America, we work in a hybrid, remote‑friendly way with collaborative offices and the flexibility of a balanced approach to WFH/in‑office work.

Ready to Level Up? Join us and help shape the future of real estate at one of the most exciting SaaS companies born from New Zealand. www.re-leased.com