Advisor Regulatory Licensing

Maritimenz

Wellington

Hybrid

NZD 68,000 - 82,000

Full time

13 days ago
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Benefits offered by this job

Income Protection
Life Insurance

Job summary

Maritime NZ is seeking an Advisor Regulatory Licensing in Wellington to interpret technical information, assess seafarer applications, and engage with a wide range of stakeholders. You will work within risk-based regulatory regimes to ensure safety and compliance under maritime rules.

Training and support are provided, with careful handling of sensitive information. The role requires strong communication, collaboration, and the ability to manage competing priorities in a fast-paced regulatory

Qualifications

  • Interpret technical information and provide accurate advice in simple terms.
  • Confidence and experience handling disagreement with outcomes.
  • Proven critical thinking in problem-solving and decision-making.
  • Strong time management and prioritisation ability.
  • Attention to detail, high accuracy, and strict self-checking.
  • Ability to learn quickly and challenge others constructively.
  • Thrives in a busy, fast-paced regulatory environment.
  • Collaborative approach with willingness to mentor others.
  • Strong written, verbal and interpersonal communication, professional phone manner.
  • High ethical standards and respect for sensitive personal information.

Responsibilities

  • Interpret and apply information to assess seafarer certificate applications.
  • Engage with internal and external stakeholders.
  • Make risk-based, legally robust decisions under maritime legislation.
  • Communicate via emails or phone, handling potentially aggressive interactions.
  • Provide training and support to colleagues on processes and procedures.

Skills

Technical interpretation
Stakeholder engagement
Regulatory experience
Critical thinking
Time management
Attention to detail
Learning agility
Collaboration
Communication skills
Phone etiquette

Job description

Our Vision: Preventing Harm. Saving Lives. Securing our Future.

We play a key role in the guardianship of New Zealand waterways. We're bringing together our aroha, work and skills to achieve our outcomes of sustainable supply chains and sectors, safe people and operations, secure ports and ships, and clean seas and waterways.

Our values are about who we are as individuals and the behaviours we expect from each other at Maritime NZ.

Care | Kia Tika - We care for each other and do the right thing

Courage | Kia Māia - We are brave, capable and confident

The Seafarers team

is part of Regulatory Practice, Licensing and Notifications and plays a critical role in ensuring that people working at sea have the knowledge, skills and experience required to do so safely.

We assess a wide range of applications for New Zealand seafarer certificates, endorsements, renewals and recognition of overseas certificates. Our work supports people throughout their maritime careers, from those seeking their first certificate to experienced masters and marine engineers.

The team is also at an exciting point in its development. Many seafarer applications can now be submitted and managed digitally l.

We have a very collaborative and supportive culture where everyone is valued for their participation and contribution. If this sounds like you, read on!

Te tūnga | The role

The Advisor Regulatory Licensing role is multi-faceted. You will interpret and apply technical information, assess applications, engage with a wide range of internal and external stakeholders, and work within maritime legislation and rules.

Advisors assess applications using Maritime NZ's risk-based regulatory approach focused on harm prevention and hold delegations to assess and issue maritime documents. The work requires accurate, consistent and legally robust decision-making and makes a direct contribution to safety within New Zealand's maritime system.

This role may from time to time involve communication - such as emails or phone calls - that are potentially aggressive and emotionally charged in nature.

Maritime NZ provides training and support to employees exposed to this critical risk. We expect employees to undertake training and familiarise themselves with the relevant processes and the support available to them to manage traumatic events. Please consider carefully whether you have any past history or resilience challenges that would make you unsuitable for this type of work.

To be successful you will need to be a self-starter and be comfortable working in a fast-paced environment. Ideally, you will be experienced working in a risk-based regulatory environment where you have been responsible for assessing technical applications, making decisions and responding directly to applicants.

Ideally, you will have:
  • The ability to interpret technical information and provide accurate and specific advice to industry participants in simple terms;
  • Confidence and experience working with people who may disagree with their application outcomes;
  • Proven success in applying critical thinking skills to problem-solving and decision-making;
  • Proven time management skills and the ability to prioritise effectively;
  • Attention to detail, high levels of accuracy, strong self-checking practices, and the ability to follow processes effectively;
  • The ability to learn quickly and the confidence to challenge others' thinking or advice constructively;
  • The ability to thrive in a busy, fast-paced environment;
  • A collaborative approach and a willingness to train and mentor others;
  • Strong written, verbal, and interpersonal communication skills, along with a professional phone manner;
  • High ethical standards and respect for the sensitivity of personal information.

Maritime NZ recognises and respects te Tiriti o Waitangi and we are committed to working with Māori to build strong, meaningful and enduring relationships to achieve mutually beneficial outcomes.

We aim to be a workplace where everyone feels valued, supported with a sense of belonging. We encourage our people to actively contribute to our workplace culture where we all thrive and authentically live our Maritime NZ values.

Upon joining us, you will receive a full range of benefits including Income Protection and Life Insurance so check out our full rangeon our careers page to find out more about why we love working here.

Appointing range for the role is $67,942 - $82,407

Applications for this role close on 15 th September 2026

If you have any questions, please e-mail careers@maritimenz.govt.nz

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