Admissions Advisor

CGR Services; Auckland; On-site; NZD 73,000 - 87,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

University of Waikato is seeking an Admissions Advisor to assess applications, decide on admissions, and assist with programme planning to guide students toward successful enrolment. The role emphasizes thorough processing, customer service, and collaboration within the Admissions Office.

Working with a team focused on student success, you will manage multiple steps of the admissions process and communicate clearly with applicants while aiming to improve the overall applicant experience.

Qualifications

• Process-focused with strong critical thinking skills.
• Enjoy a varied role with customer process and support.
• Full-time position (37.5 hours a week) with excellent benefits.

Responsibilities

• Assess applications and make admission decisions to support enrolment.
• Assist with programme planning and shaping students' paths to success.
• Provide timely, accurate responses and high-quality customer service to applicants.

Skills

Process-driven

Critical thinking

Customer service

Job description

Join a supportive team at the heart of the student journey as an Admissions Advisor, assessing applications, making admission decisions, through to programme planning and helping shape their path to success.

• Process-focused with strong critical thinking skills.
• Enjoy a varied role with customer process and support.
• Full-time position (37.5 hours a week) with excellent benefits.

Salary will be in the range of $73,235 to $87,024 per year based on skills, knowledge and experience brought to the position.

This is a full-time role (37.5 hours a week), based on our Hillcrest Campus.

For more information on this role please see the position description.

Ngā kōrero mŀo te tūra - About the role

Work within a team who are responsible for student admission to the University, entry into qualifications and programme planning. We provide a consistent decision-making approach that is based on a knowledge and understanding of the education sector, is compliant with internal and external requirements. We provide all new students with timely and accurate responses and pride ourselves on excellent customer service.

Ko wai koe? - Who are you?

You will enjoy a behind the scenes role, assessing and communicating with a diverse group of individuals as they embark on their application to enrolment journey. You will enjoy an environment where you are progressing applicants through their applications whilst continuously looking for ways to improve the student experience. Your critical thinking will be essential to this role as you will be expected to continuously implement business and system changes that positively impact our processing targets and assist students to reach enrolment. You will understand the need to maintain a high work performance within tight timeframes and will put the customer in the centre of what you do. Your positive and friendly personality will put students at ease as they make decisions on their programmes and papers in accordance with their selected qualification and the University regulation.

Ko wai mātou? - Who are we?

The Admissions Office team sits within the Student Administration Division of the University. The Division provides a comprehensive range of student services which support the recruitment, admission, enrolment and success of University of Waikato students. We are committed to providing an excellent student experience and welcome new ideas, encouraging our teams to provide feedback on current practice and offer suggestions for innovative ways of improving processes.

He aha āngā me tono mai ai koe? - Why should you apply for this position?

We want you to be part of our success! Our University stands proudly on the world stage as a provider of future-focused, international education and an active player in global research. Our rankings reflect these strengths. Working with us means you'll enjoy a satisfying work environment with many benefits. The University of Waikato is distinctive for the diversity of its staff and students, and encourages applicants with the relevant capabilities from all backgrounds to apply.

Ko te Tangata - For the People

The University of Waikato prides itself on the quality of its engagement with the communities that it serves, the provision of a world-class education and the national and international impact of its research. Our policies are guided by the principles of the Treaty of Waitangi and equal opportunity for all. E herea ana te Whare Wānanga ki te kaupapa kia whakaratohia te mea angitūrū ńrite ki ėngā tōngata katoa.

Applicants must have the legal right to live and work in NZ in accordance with the NZ Immigration regulations which can be found here.

Applications will be reviewed as they are received, and interviews may be conducted prior to the closing date. This vacancy will remain open until suitable candidates are appointed.

Requisition Number 1003821