Administrative Support

Bupa; Thames; On-site; NZD 17,000 - 24,000; Part time

Benefits offered by this job

Staff wellbeing benefits

Coaching / development opportunities

Co-ordinated rostering

Job summary

Bupa Tararu Care Home in Thames is seeking an Administration Support to provide front-desk and secretarial assistance across the care home. You will welcome residents, visitors and staff, manage filing and records, and help process day-to-day documentation to keep operations smooth.

Ideal candidates have at least 1 year in administration or reception, strong Microsoft Office skills, and a compassionate approach when supporting the elderly.

Qualifications

• 1+ year experience in administration, reception or customer service, ideally in aged care.
• Excellent customer service and communication skills, with a genuine respect for older people.
• Strong computer skills and proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Highly organised with strong attention to detail and ability to meet deadlines.
• Compassionate, empathetic, and passionate about supporting the elderly.

Responsibilities

• Provide administrative and secretarial support to the care home.
• Manage reception and welcome residents, visitors, and staff.
• Maintain accurate filing and database records.
• Process day-to-day operational documentation.
• Prepare reports and ensure deadlines are met.
• Collate, code, and process accounts payable invoices.

Skills

Customer service

MS Office

Organised

Empathy

Right to work

Job description

At Bupa, purpose meets possible.

Join us and help shape a future where healthcare is more connected, innovative, and deeply personal.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is evolving, and so are we. By investing in advanced health technologies, better systems, and exciting pipelines of modern care products, we are empowering our residents to live with greater independence and dignity.

In this role you won\'t just manage Customer Service and Administration, you’ll help pioneer a smarter, more connected ecosystem that delivers exceptional support to our communities.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

Hours & Roster Details

• Employment Type: Permanent Part-Time
• Hours: Average 17.5 hours/week/105 hours/6 weeks roster period
• Days of work: Sunday to Wednesday (Thursday, Friday, Saturday- Off days)
• Shift Time: Sunday- 10am to 2pm, Monday to Wednesday- 9am – 2pm

The purpose of this job

Located in Thames, Bupa Tararu Care Home enjoys a stunning coastal setting with beautiful views across the Firth of Thames. Care options include Rest Home Care, Hospital Care, and Care Suites. As the Administration Support you will:

• Provide administrative and secretarial support to the care home
• Manage reception and welcome residents, visitors, and staff
• Maintain accurate filing and database records
• Process day-to-day operational documentation
• Prepare reports and ensure deadlines are met
• Collate, code, and process accounts payable invoices

What you’ll need to make it possible

• At least 1 years’ experience in administration, reception, or customer service, ideally within aged care.
• Excellent customer service and communication skills, with a genuine respect for older people.
• Strong computer skills and proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Highly organised, with strong attention to detail and the ability to meet deadlines.
• Compassionate, empathetic, and passionate about supporting the elderly.
• Applicants must have the legal right to work in New Zealand

Why you’ll love it?

• Access to Bupa Campus – your go-to space for global learning and development
• Access to Viva, Bupa\'s global employee wellbeing programme
• Southern Cross health insurance membership with monthly premiums fully paid for eligible employees
• Regularly offered free flu vaccinations, free skin checks and initial menopause consultation
• Enhanced parental leave - 12 or 24 weeks of paid gender-neutral parental leave for eligible employees
• Complimentary uniforms provided to make you look and feel your best at work.
• Access to a wide range of employee benefits and discounts across retail, technology and more. Employee Assistance Programme when you need it most
• Plan your life ahead outside of work with fixed rolling rosters
• Refer a Friend Programme

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

Our Values | Ā mātou ūara

Brave | Māiatanga Caring | Manaakitanga Responsible | Haepapa

Applications will be reviewed as they are received and therefore may result in the role closing early if the right applicant is found.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. We actively encourage applicants from all backgrounds and experiences, veterans, people with disabilities, and LGBTQIA+ applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.