Activities & Luge Operations Lead

Qjumpers; Bay of Plenty; On-site; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Subsidised health insurance

Free gondola and luge rides for family

Opportunities to collaborate acrossSky

Job summary

Skyline Rotorua is seeking an Assistant Activities Manager to lead the Luge operation and support the wider Activities Department in Rotorua, Bay of Plenty.

This hands-on, full-time role focuses on operational excellence, health and safety, rostering, and delivering exceptional guest experiences, with weekend and peak-period coverage.

You will lead from the front, develop teams, and contribute to a values-driven, internationally connected organisation.

Qualifications

• Minimum 2+ years proven leadership in tourism or hospitality.
• Experience coordinating day-to-day operations, rostering, and workforce planning.
• Experience leading teams in fast-paced, customer-focused environments.
• Strong communication and relationship-building across teams.
• Commercial awareness, wage and operational cost management.
• Hands-on, proactive approach under pressure.
• Commitment to health and safety, risk management and compliance.
• Continuous improvement mindset and contribution to team success.

Responsibilities

• Lead the Luge operation and act as primary in the Activities Department.
• Provide weekend and peak-period leadership coverage for the department.
• Drive operational excellence and service standards in a fast-paced environment.
• Support teams to deliver outstanding guest experiences; lead from the front.

Skills

Leadership

Rostering

Team leadership

Communication

Commercial awareness

Cost management

Hands-on

Health and safety

Continuous improvement

Job description

Skyline Rotorua is seeking an Assistant Activities Manager to lead the Luge operation and support the wider Activities Department in Rotorua, Bay of Plenty.

This hands-on, full-time role focuses on operational excellence, health and safety, rostering, and delivering exceptional guest experiences, with weekend and peak-period coverage.

You will lead from the front, develop teams, and contribute to a values-driven, internationally connected organisation.