Account Manager (Wellington)

Ingram Micro; Wellington; Hybrid; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid Working Environment

Training & Development

Competitive Remuneration Package

Staff Purchase Policy and Benefits

Job summary

Ingram Micro in Wellington is seeking a motivated Account Manager to grow a portfolio of partner and reseller accounts. You will collaborate with vendors and customers to deliver tailored solutions, manage revenue growth, and achieve sales targets in a fast-paced IT environment.

The role emphasizes building trusted partnerships, identifying customer needs, and delivering commercial outcomes across the IT distribution landscape with a hybrid work model.

Qualifications

• Previous experience in Account Management, Business Development, Sales, or Customer Relationship Management.
• Proven ability to build and maintain strong customer relationships.
• Strong commercial acumen with the ability to identify and convert sales opportunities.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to develop account plans and manage multiple customer relationships effectively.
• Experience working towards sales and revenue targets.
• Strong organisational and time management skills with the ability to manage competing priorities.
• Comfortable using CRM systems, Microsoft Office Suite, and sales reporting tools.

Responsibilities

• Manage and grow a portfolio of partner and reseller accounts across the Wellington region.
• Develop and execute structured account plans to drive revenue growth and profitability.
• Maintain regular customer contact through proactive call cycles, meetings, and business reviews.
• Build strong relationships with key customer stakeholders and decision-makers.
• Identify new sales opportunities and develop strategies to increase customer spend and market share.
• Collaborate with internal teams and vendors to deliver tailored customer solutions.
• Drive vendor-led initiatives, promotions, marketing activities, and go-to-market campaigns.
• Track sales performance, pipeline activity, customer trends, and competitor insights.
• Conduct regular account reviews and provide accurate reporting on account performance and growth opportunities.
• Ensure a high level of customer satisfaction through responsive communication and issue resolution.
• Participate in product, sales, and industry training to maintain a strong understanding of technology solutions.
• Maintain compliance with company policies, processes, and health and safety requirements.

Skills

Account management

Sales acumen

Relationship management

Communication

Organization / time management

CRM familiarity

Tools

CRM systems

Microsoft Office

Sales reporting tools

Job description

About Ingram Micro

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialised marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business‑to‑consumer‑like experience. We also provide a broad range of technology services, including financing, specialised marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.

About The Role

We are looking for a motivated and relationship-driven Account Manager to join our Partner Sales team in Wellington. In this role, you will manage and grow a portfolio of reseller and partner accounts, identifying new opportunities while strengthening existing customer relationships. You will work closely with vendors, internal stakeholders, and customers to deliver outstanding service, achieve sales targets, and drive revenue growth. This is an ideal opportunity for a sales professional who enjoys building trusted partnerships, uncovering customer needs, and delivering commercial outcomes in a fast-paced technology environment.

Role Responsibilities

• Manage and grow a portfolio of partner and reseller accounts across the Wellington region.
• Develop and execute structured account plans to drive revenue growth and profitability.
• Maintain regular customer contact through proactive call cycles, meetings, and business reviews.
• Build strong relationships with key customer stakeholders and decision-makers.
• Identify new sales opportunities and develop strategies to increase customer spend and market share.
• Collaborate with internal teams and vendors to deliver tailored customer solutions.
• Drive vendor-led initiatives, promotions, marketing activities, and go-to-market campaigns.
• Track sales performance, pipeline activity, customer trends, and competitor insights.
• Conduct regular account reviews and provide accurate reporting on account performance and growth opportunities.
• Ensure a high level of customer satisfaction through responsive communication and issue resolution.
• Participate in product, sales, and industry training to maintain a strong understanding of technology solutions.
• Maintain compliance with company policies, processes, and health and safety requirements.

Role Requirements

• Previous experience in Account Management, Business Development, Sales, or Customer Relationship Management.
• Proven ability to build and maintain strong customer relationships.
• Strong commercial acumen with the ability to identify and convert sales opportunities.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to develop account plans and manage multiple customer relationships effectively.
• Experience working towards sales and revenue targets.
• Strong organisational and time management skills with the ability to manage competing priorities.
• Comfortable using CRM systems, Microsoft Office Suite, and sales reporting tools.
• Ability to work collaboratively with vendors, customers, and internal teams.
• Self-motivated, proactive, and results-oriented approach.
• Experience within the IT, technology, distribution, or channel sales industry is highly desirable.

What’s on Offer

Your growth is our priority. Access LinkedIn Learning and a plethora of top-tier training courses to enrich your skills. With a vast organisation like ours, national and international career opportunities abound, putting you firmly in the driver’s seat of your career trajectory.

At Ingram Micro, we believe our people are our most important asset, which is why we endeavour to create a positive & rewarding environment for our teams. We are a collaborative team that likes to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of our benefits include:

• Genuine Career Progression Opportunities
• Hybrid Working Environment
• Training & Development
• Competitive Remuneration Package
• Staff Purchase Policy and a generous Benefits Scheme

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Final offers of employment are subject to the completion of relevant pre‑employment background checks.

If you're ready to make a significant impact in driving growth, then we welcome you to apply for the role of Account Manager role. Join us and be part of a company that is shaping the future of the ICT industry!