Account Manager, Google Customer Solutions

Google Inc.; Auckland; On-site; NZD 70,000 - 120,000; Full time

Job summary

Google in Auckland, New Zealand is seeking an Account Manager for Google Customer Solutions to help SMBs grow through tailored online advertising strategies and trusted partnership. You will build strong customer relationships, translate business needs into effective campaigns, and contribute to Google’s growth by delivering measurable results.

The role emphasizes leading strategic discussions, driving campaign performance, and delivering value with data-driven solutions while collaborating with

Qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in sales, business development, advertising, account management, marketing, or consulting.

Responsibilities

• Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and KPIs, translating them into actionable campaign strategies.
• Drive exceptional campaign results, quantify business impact, and demonstrate advanced value to customers, maintaining account hygiene.
• Build and pitch data-driven solutions to maximize customer value through Google’s advertising solutions, handle objections, and ultimately achieve sales growth targets.
• Analyze campaign data, ensuring performance is accurately tracked, and delivering measurable results aligned with customer objectives.
• Monitor performance data to extract key insights, identifying and cultivating qualified upsell opportunities to drive future customer growth and build pipeline.

Skills

Sales experience

Account management

Advertising knowledge

Education

Bachelor's degree

Master's degree in business

Job description

Account Manager, Google Customer Solutions

corporate_fare Google place Auckland, New Zealand

Early

Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.

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• Bachelor's degree or equivalent practical experience.
• 2 years of experience in sales, business development, advertising, account management, marketing, or consulting.

Preferred qualifications:

• Master's degree in a business related field.
• 2 years of experience working in a complex, matrixed organization.
• 1 year of experience managing digital marketing and advertising campaigns, projects, and relationships with customers or agencies.

About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and Key Performance Indicators (KPIs), translating them into actionable campaign strategies.
• Drive exceptional campaign results, quantify business impact, and demonstrate advanced value to customers, maintaining account hygiene.
• Build and pitch data-driven solutions to maximize customer value through Google’s advertising solutions, handle objections, and ultimately achieve sales growth targets.
• Analyze campaign data, ensuring performance is accurately tracked, and delivering measurable results aligned with customer objectives.
• Monitor performance data to extract key insights, identifying and cultivating qualified upsell opportunities to drive future customer growth and build pipeline.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.