2IC: Checkout Lead & Sales Support (Part-Time)

The Warehouse Group; Tauriko; On-site; NZD 16,531,000 - 24,797,000; Part time

Benefits offered by this job

Team Card: Access to discounts across%

Birthday Leave

Here for Good Leave

Career Progression

Job summary

The Warehouse Group is seeking a part-time Sales Support 2IC at Tauranga Crossing to assist the Sales Support Manager in leading the team and ensuring smooth front-of-house operations. The role emphasizes customer service excellence and supports back-of-house processes, audits, and daily admin tasks.

The ideal candidate will have strong retail experience, leadership and excellent written and verbal communication skills, with a passion for enhancing both customer and employee experiences.

Qualifications

• Experience in retail, preferably in large-scale big-box environment.
• Strong leadership and teamwork abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Assist Sales Support Manager in leading and developing the team.
• Manage customer-critical processes at the front of house.
• Support back-of-house operations and ensure audit requirements are met.
• Complete daily administrative tasks in a timely manner.
• Contribute to delivering a positive customer experience.

Skills

Customer service

Leadership

Verbal communication

Written communication

Retail experience

Job description

The Warehouse Group is seeking a part-time Sales Support 2IC at Tauranga Crossing to assist the Sales Support Manager in leading the team and ensuring smooth front-of-house operations. The role emphasizes customer service excellence and supports back-of-house processes, audits, and daily admin tasks.

The ideal candidate will have strong retail experience, leadership and excellent written and verbal communication skills, with a passion for enhancing both customer and employee experiences.