24/7 Nursing Operations Lead

North Island - Gisborne Gisborne; Gisborne; On-site; NZD 120,000 - 150,000; Full time

Job summary

Health New Zealand | Te Whatu Ora in Gisborne is seeking a Duty Nurse Manager to oversee 24-hour clinical coordination and patient flow across Gisborne Hospital. You will lead staffing, monitor acuity, and provide clinical leadership after hours, working with clinical teams and support services to ensure safe, high-quality care.

Reporting to the Deputy Chief Nurse, you will contribute to risk management, incident response, and hospital-wide operations while maintaining strong partnerships with

Qualifications

• Registered Nurse with a current NZ Annual Practising Certificate (APC).
• NZQA Postgraduate Diploma (or equivalent) and working towards a Masters.
• PDRP Expert or Designated Senior Nurse level.
• Minimum of five years' recent clinical experience with leadership responsibilities.
• Knowledge of Care Capacity Demand Management (CCDM) and patient acuity systems.
• Demonstrated commitment to Te Tiriti o Waitangi and improving Māori health outcomes.
• Proven ability to lead teams, manage competing priorities, and maintain high standards of patient care and safety.
• Strong problem-solving, analytical, interpersonal and communication skills

Responsibilities

• Coordinate staffing resources to ensure safe and effective care delivery.
• Monitor patient acuity and workload demands.
• Provide clinical leadership and act as a key contact during emergencies and incident management.
• Collaborate with clinical teams, operational leaders and support services to ensure high-quality patient outcomes.
• Lead nursing services outside normal business hours and support hospital operations.
• Support organisational risk management and incident response across Gisborne Hospital.

Skills

Nursing leadership

Clinical judgement

Communication skills

Operational awareness

Problem-solving

Analytical skills

Interpersonal skills

Education

NZQA Postgraduate Diploma

Masters qualification in progress

Job description

Health New Zealand | Te Whatu Ora in Gisborne is seeking a Duty Nurse Manager to oversee 24-hour clinical coordination and patient flow across Gisborne Hospital. You will lead staffing, monitor acuity, and provide clinical leadership after hours, working with clinical teams and support services to ensure safe, high-quality care.

Reporting to the Deputy Chief Nurse, you will contribute to risk management, incident response, and hospital-wide operations while maintaining strong partnerships with