Work in Greece - Norwegian Customer & Partner Support Role

Next Job Abroad; Bergen; Remote; NOK 191,000 - 255,000; Full time

Benefits offered by this job

Relocation package

Training & onboarding

Health insurance

International team

Greek language courses

Modern Athens office

Career development

Social events

Flexible remote/onsite options

Job summary

Next Job Abroad seeks Norwegian-speaking Customer Service and Partner Support Representatives to join a dynamic international team in Greece. Work on-site in Athens or remotely from anywhere in Greece with a relocation package for Athens-based employees and competitive pay.

You will support end-users and partners, handling inquiries and guiding platform usage, with paid training and career development opportunities across Europe.

Qualifications

• Fluent Norwegian (written and spoken) required.
• Very good English skills expected.
• Excellent communication and problem-solving abilities.
• Empathy for customers and partners, detail-oriented mindset.

Responsibilities

• Handle customer and partner inquiries via chat, email, and phone.
• Provide guidance on orders, deliveries, and platform usage.
• Maintain high-quality interactions by following internal guidelines.
• Participate in paid training and on-the-job nesting in production.

Skills

Norwegian fluency

English proficiency

Communication skills

Problem solving

Empathy

Attention to detail

Team player

MS Office

Tools

Windows OS

MS Office

Internet tools

Job description

Are you fluent in Norwegian and passionate about helping customers and business partners? Would you like to live in Greece while working in a dynamic international environment, with the flexibility to work on-site in Athens or remotely from anywhere in Greece?

We are looking for Norwegian-speaking Customer Service and Partner Support Representatives to join our growing team. You will support end-users and business partners of a leading online food delivery and quick commerce platform, ensuring high-quality service and a seamless experience.

This is a unique opportunity to gain international experience, develop your career in customer support, and enjoy life in one of Europe's most vibrant countries.

Your Responsibilities

Customer Service:

• Handle customer inquiries via chat, email, and phone
• Assist with questions about orders, deliveries, and platform usage
• Ensure high-quality customer experiences by following internal procedures
• Participate in 10 days of paid training followed by on-the-job nesting in production

Partner Service:

• Support restaurants and business partners via chat, email, and phone
• Provide technical and operational guidance to ensure smooth platform operations
• Maintain high-quality interactions and follow internal guidelines
• Participate in 15 days of paid training followed by on-the-job nesting in production

Both Roles:

• Apply professional judgment and maintain customer satisfaction
• Collaborate with team members to improve workflows and service quality
• Be open to future cross-training opportunities between Customer Service and Partner Service

Requirements

• Fluent Norwegian (spoken and written)
• Very good English skills
• Excellent communication and problem-solving skills
• Strong attention to detail and empathy for customers and partners
• Comfortable using Windows OS, internet tools, and MS Office
• Ability to work independently and in a team
• Previous experience in customer service, call centers, or support roles is a plus
• Willingness to take phone calls and handle sensitive inquiries
• Proactive mindset and eagerness to learn

Benefits

• Flexible work options: on-site in Athens or remote anywhere in Greece
• Full relocation package for Athens-based employees: flight, temporary accommodation, and housing support
• Competitive monthly salary plus two additional salaries per year
• Paid training and onboarding (10-15 days depending on role)
• Health insurance and additional benefits
• International work environment with colleagues from across Europe
• Free online Greek language courses
• Modern offices in Athens with comfortable break areas
• Career development opportunities and internal mobility
• Social events and community initiatives

Experience Life in Greece

Greece offers a Mediterranean lifestyle with sunshine most of the year, delicious food, rich culture, and easy access to stunning islands for weekend trips. Whether you choose Athens, a coastal town, or an island, you'll enjoy affordable living, incredible scenery, and a welcoming international community.