Work in Greece - Norwegian Customer & Partner Support Role

Next Job Abroad; Trondheim; Hybrid; NOK 213,000 - 332,000; Full time

Benefits offered by this job

Relocation to Athens

Flight & housing support

Flexible work location

Health insurance

Training & onboarding

Greek language courses

Career development

Social events

Job summary

Next Job Abroad seeks Norwegian-speaking Customer Service and Partner Support Representatives to engage with end-users and restaurant partners in a dynamic, international environment. You may work on-site in Athens or remotely from anywhere in Greece, with a full relocation package for Athens-based staff.

The role includes paid training, a diverse, multi-country team, and opportunities to grow through cross-training across customer service and partner support.

Qualifications

• Fluent Norwegian (spoken and written).
• Very good English skills.
• Excellent communication and problem-solving skills.
• Strong attention to detail and empathy for customers and partners.

Responsibilities

• Handle customer inquiries via chat, email, and phone.
• Assist with questions about orders, deliveries, and platform usage.
• Ensure high-quality customer experiences by following internal procedures.
• Participate in training and onboarding to support production readiness.
• Support restaurants and business partners via chat, email, and phone.
• Provide technical and operational guidance to ensure smooth platform operations.
• Maintain high-quality interactions and follow internal guidelines.
• Be open to cross-training opportunities between Customer Service and Partner Service.

Skills

Norwegian fluency

English proficiency

Communication

Problem-solving

MS Office

Team player

Windows OS

Tools

MS Office

Windows OS

Job description

Are you fluent in Norwegian and passionate about helping customers and business partners? Would you like to live in Greece while working in a dynamic international environment, with the flexibility to work on-site in Athens or remotely from anywhere in Greece?

We are looking for Norwegian-speaking Customer Service and Partner Support Representatives to join our growing team. You will support end-users and business partners of a leading online food delivery and quick commerce platform, ensuring high-quality service and a seamless experience.

This is a unique opportunity to gain international experience, develop your career in customer support, and enjoy life in one of Europe's most vibrant countries.

Your Responsibilities

Customer Service:

• Handle customer inquiries via chat, email, and phone
• Assist with questions about orders, deliveries, and platform usage
• Ensure high-quality customer experiences by following internal procedures
• Participate in 10 days of paid training followed by on-the-job nesting in production

Partner Service:

• Support restaurants and business partners via chat, email, and phone
• Provide technical and operational guidance to ensure smooth platform operations
• Maintain high-quality interactions and follow internal guidelines
• Participate in 15 days of paid training followed by on-the-job nesting in production

Both Roles:

• Apply professional judgment and maintain customer satisfaction
• Collaborate with team members to improve workflows and service quality
• Be open to future cross-training opportunities between Customer Service and Partner Service

Requirements

• Fluent Norwegian (spoken and written)
• Very good English skills
• Excellent communication and problem-solving skills
• Strong attention to detail and empathy for customers and partners
• Comfortable using Windows OS, internet tools, and MS Office
• Ability to work independently and in a team
• Previous experience in customer service, call centers, or support roles is a plus
• Willingness to take phone calls and handle sensitive inquiries
• Proactive mindset and eagerness to learn

Benefits

• Flexible work options: on-site in Athens or remote anywhere in Greece
• Full relocation package for Athens-based employees: flight, temporary accommodation, and housing support
• Competitive monthly salary plus two additional salaries per year
• Paid training and onboarding (10-15 days depending on role)
• Health insurance and additional benefits
• International work environment with colleagues from across Europe
• Free online Greek language courses
• Modern offices in Athens with comfortable break areas
• Career development opportunities and internal mobility
• Social events and community initiatives

Experience Life in Greece

Greece offers a Mediterranean lifestyle with sunshine most of the year, delicious food, rich culture, and easy access to stunning islands for weekend trips. Whether you choose Athens, a coastal town, or an island, you'll enjoy affordable living, incredible scenery, and a welcoming international community.