Site Reliability Engineer

Fulcrum Digital Inc; Oslo fylke; Vor Ort; NOK 700.000 - 1.100.000; Teilzeit

Zusammenfassung

Fulcrum Digital Inc. is seeking a Production Operations Engineer to oversee the production environment and lead monitoring strategy. You will work to optimize application performance, respond to incidents, and support CI/CD processes with a focus on automation.

The role requires strong scripting, ITIL/ITSM knowledge, and experience with monitoring tools in a multi-geography setup. On-call duties and occasional after-hours work are expected.

Qualifikationen

• Shell scripting proficiency
• Knowledge of ITIL/ITSM practices
• SQL basic to good
• Ability to troubleshoot applications in production environments
• Experience with monitoring tools like Splunk or Dynatrace

Aufgaben

• Plan, manage, and oversee all aspects of a Production Environment.
• Define strategies for Application Performance Monitoring and optimization in production.
• Respond to incidents and improvise platform based on feedback and measure incident reduction.
• Support deployment of code into multiple lower environments and automate processes.
• Design, develop and standardize monitoring and alerting mechanisms for supported applications.
• Work with a global team across geographies and time zones to improve reliability.
• Mentor junior resources and share knowledge; participate in on-call rotations.

Kenntnisse

Shell Scripting

ITIL / ITSM

SQL Basic

Application Troubleshooting

Tools

Splunk

Dynatrace

Jobbeschreibung

12 months Contract with potential extension

Oslo- Norway

The Role

• Plan, manage, and oversee all aspects of a Production Environment
• Define strategies for Application Performance Monitoring Optimization in the production environment
• Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.
• Support deployment of code into multiple lower environments. Support current processes with an emphasis on automating everything as soon as possible.
• Design, develop and standardize Monitoring and alerting mechanisms for the supported applications.
• Take a holistic approach to problem solving by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize mean time to recover.
• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
• Analyze ITSM activities of the platform and provide a feedback loop to development teams on operational gaps or resiliency concerns.
• Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
• Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
• Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.
• Work with a global team spread across tech hubs in multiple geographies and time zones.
• Ability to share knowledge and explain processes and procedures to others.
• Share knowledge and mentor junior resources
• Able to perform on-call duties on a rotational basis.
• Occasional off-hours work required.
• Candidate should have an inclination for Training and should be a good trainer and ready to mentor others

Requirements

Skills –

Must Have

• Shell Scripting
• ITIL / ITSM
• SQL - Basic / Good to have
• Application Troubleshooting
• Any Monitoring tool (Preferred Splunk/Dynatrace)