Service Technician

Kiilto; Oslo; On-site; NOK 520,000 - 620,000; Full time

Benefits offered by this job

Company car

Training program

Autonomy

Professional growth

Bonus potential

Pension & insurance

Job summary

Kiilto is seeking a practical problem-solver to perform field service across Norway, primarily in Eastern Norway. You will install, calibrate and service dosing equipment, while ensuring customers understand how to achieve optimal results.

The role blends hands-on technical work with planning and direct customer contact; you will train customers, document activities and coordinate with sales and product teams.

Qualifications

• Must have practical experience assembling, maintaining or troubleshooting equipment.
• Ability to operate as a practical problem-solver in the field.
• Norwegian language skills sufficient to guide customers and document work.

Responsibilities

• Conduct service visits to restaurants, institutions and other professional customers.
• Mount and adjust dosing equipment with focus on safety, quality and ease of use.
• Troubleshoot by listening, testing and explaining solutions in understandable language.
• Train customers to maximize product effectiveness.
• Collaborate with the sales team to develop solutions for customers.
• Document and plan next steps clearly.

Skills

Driver's license B

Troubleshooting experience

Norwegian language

Job description

Practical problem-solver with customer care. We seek someone who can make things work and ensure customers feel well taken care of. When a dispenser or a dosing system needs installation, a solution isn't working, or a customer needs training, you are the person who creates control. The role combines technical field work, planning and customer contact. You work independently, but never alone: sales, product and colleagues are available when the mission requires more heads. A good week may include planned service visits to restaurants, institutions or other professional customers; mounting and adjusting dosing equipment with focus on safety, quality and ease of use; troubleshooting where you listen first, then test and finally explain the solution in a language the customer understands; training a customer to get the best possible effect from the products and equipment; a chat with the sales team about a customer who needs a better or bigger solution; documentation and planning that makes clear what happens next.

Minimum for the role:

• Driver's license class B;
• practical experience showing you can assemble, maintain or troubleshoot;
• Norwegian at a level that allows you to guide customers and document work.

What you get:

• a clear training path and experienced colleagues to spar with;
• company car, equipment and framework enabling quality;
• freedom to plan and take responsibility;
• opportunity to develop both technical and commercial competence;
• bonus potential and good pension and insurance arrangements.

Other information: Workplace primarily Eastern Norway, but travel across Norway expected. Start as soon as possible. Application deadline: 20 September 2026.

Contact: Nikolaj Vesterheden, Commercial Director Norway | [phone] | [e-mail]