Service Advisor - Evenes

Tesla; Evenes; On-site; NOK 400,000 - 500,000; Full time

Job summary

Tesla is looking for a Service Advisor to enhance the customer experience during vehicle servicing. In this role, you will support customers, coordinate services, and collaborate with teams to deliver an outstanding service experience. Ideal candidates are customer-focused, multi-taskers, and possess excellent communication skills in both English and Norwegian.

Benefits

Dynamic and fast-paced environment

Ongoing training and development

Competitive compensation package

Safe and fun workplace

Qualifications

• Background in customer service essential.
• Must communicate clearly in English and Norwegian.
• Full Norwegian driver’s license required.

Responsibilities

• Support customers from arrival to service completion.
• Act as a liaison between customers and the service team.
• Collaborate across departments to improve customer experience.
• Innovate to enhance service quality.

Skills

Customer-centric

Multi-tasking

Communication

Digital Savvy

Team Player

Job description

What To Expect
Do you want to help accelerate the world’s transition to sustainable energy?

At Tesla, our Service Advisors consistently coordinate a seamless experience for customers servicing their vehicles. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.

Are you up for the challenge?

We Offer:

A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success

The chance to work with innovative technology, advanced tools and software

Ongoing training and development to help you grow your skills and career

A competitive compensation and benefits package

A safe, clean and fun workplace

What You'll Do

Communicate: You will support customers from the moment they walk through our door or schedule a service visit to returning their vehicle, managing communication across physical and digital platforms

Coordinate: You will act as a coordination point between our customers and the rest of the Service team to deliver excellence during every service visit

Collaborate: By partnering and collaborating across teams and departments you aim to ensure consistency in our customer experience

Innovate: Creating the most innovative service experience on the market is a task without end date. You will be part of discovering improvement opportunities and contribute with creative ideas on how we can develop

What You'll Bring

Customer-centric above all: Every day, at any time, you act with customer in mind. You have a clear background within customer service, and will contribute to the team’s ability to deliver an even better experience

A skilled multi-tasker: You prioritize efficiently, deliver on time and never lose sight of the big picture

Interested & dedicated: We don’t require you to be an automotive expert, but we expect you to have a genuine car interest and always be eager to learn more

Excellent communicator: In English and Norwegian, you communicate clearly, concisely and respectfully

Digitally savvy: You have the ability to adopt and adapt quickly to new technology and systems

A team player: You'll be part of a diverse team that thrives on collaboration

Safe to drive: We require you to hold a full Norwegian driver’s license

Join the mission. Apply today.

Note that applications must be submitted online and contain an English CV.