Senior Site Operations Leader for Continuous Improvement

Sherwin-Williams; Lillestrøm; On-site; NOK 720,000 - 920,000; Full time

Benefits offered by this job

Senior leadership role

EMEA regional collaboration

Competitive compensation

Job summary

Sherwin-Williams is seeking a senior operations leader on site in Norway. You will oversee daily operations, safety, quality and customer service while driving cost management and staff development. This role partners with regional leadership to deliver on KPIs and strategic goals.

You will coach teams, manage inventories, and ensure compliance with EHS and company policies. Travel to other European sites may be required as part of the leadership scope.

Qualifications

• Bachelor’s degree or equivalent in a relevant field.
• 3–5 years of experience in customer relations, logistics and operational team management.
• Experience with Environmental, Health & Safety regulations and management.
• Knowledge of facility installations and relevant regulations.
• Experience working with internal management systems and operational processes.
• Strong understanding of business performance, costs and key operational metrics.

Responsibilities

• Lead day-to-day operations of the facility and drive continuous improvement initiatives.
• Take overall responsibility for site performance, including volume, quality, cost, service and operational efficiency.
• Lead and engage employees, providing clear direction, coaching, feedback and support to develop individual and team performance.
• Champion customer satisfaction and ensure the facility consistently delivers agreed customer and service expectations.
• Ensure full compliance with Sherwin-Williams policies and procedures, legal requirements, EHS, safety, security and hazardous material handling standards.
• Monitor operational activities and performance against agreed KPIs and business objectives.
• Support the achievement of facility sales, operating profit, volume and margin targets.
• Manage inventory levels and ensure effective stock management and accurate annual physical inventory.
• Support the facility capital plan and identify suitable equipment, technologies and working practices to improve efficiency and reduce costs.
• Monitor and report KPIs, improvement initiatives and operational projects, sharing best practices across the EMEA organization where appropriate.
• Oversee equipment maintenance and troubleshooting, coordinating external technical support where required.
• Support the management of customer complaints and act as an escalation point for operational and customer-related issues.
• Lead or support Health, Safety and Environmental improvement initiatives and ensure a safe working environment.
• Ensure effective implementation of HR processes, with particular focus on employee engagement, performance management and talent development.
• Identify and address urgent operational, safety, quality and environmental issues with a strong sense of urgency.
• Effectively communicate with and mobilize teams across all levels of the organization and elevate issues appropriately.
• Travel occasionally to other Sherwin-Williams sites in Europe as required.

Skills

Leadership

People leadership

Problem solving

Data analysis

EHS knowledge

Communication

Multitasking

Education

Bachelor's degree or equivalent

Tools

MIRA

Discovery

ECOMET

Job description

Sherwin-Williams is seeking a senior operations leader on site in Norway. You will oversee daily operations, safety, quality and customer service while driving cost management and staff development. This role partners with regional leadership to deliver on KPIs and strategic goals.

You will coach teams, manage inventories, and ensure compliance with EHS and company policies. Travel to other European sites may be required as part of the leadership scope.