Senior Research Lead - Grow

Wise; London; On-site; NOK 1,604,000 - 2,168,000; Full time

Job summary

Wise is seeking a Senior Research Lead for Grow to own strategic research across the Grow area and guide its direction. You will identify programmes, connect customer evidence to goals, and lead researchers while shaping the roadmap with senior stakeholders.

You will nurture researchers, guide research maturity, and collaborate with cross-functional teams to ensure high-impact, evidence-based decisions that move the business forward.

Qualifications

• 10+ years of research experience including leading researchers across multiple teams or complex product areas.
• Track record of raising research quality and maturity across teams via improved craft, processes, tools and standards.
• Ability to shape research and product strategy across a business area and influence senior stakeholders with compelling evidence and storytelling.
• Ability to connect customer evidence to business outcomes and identify opportunities for research to create new value.
• Ability to lead diverse teams through change, complexity and ambiguity while maintaining clear direction and high standards.
• Ability to develop strong researchers and future leaders through coaching and accountable performance management.
• Ability to navigate competing priorities and resolve complex people and stakeholder challenges while maintaining trust.

Responsibilities

• Own research's strategic contribution across the Grow business area and identify key programmes.
• Define research direction across teams and connect customer evidence to product goals.
• Lead one or two researchers, while planning and delivering strategically important work.
• Plan and deliver research yourself, ensuring high quality and impact.
• Use evidence to influence core product features and senior stakeholder decisions.
• Build compelling narratives to align teams and leaders around a future vision.
• Manage interdependencies and set direction for AI/tool use to improve speed and quality.

Skills

Leading researchers

Stakeholder influence

Research strategy

People development

Evidence-based decisions

Cross-functional collaboration

AI tooling awareness

Job description

• Compensation: GBP 128000 - GBP 173000 - yearly

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

As Senior Research Lead for Grow, you’ll own research’s strategic contribution across the entire business area. You’ll identify and initiate the research programmes that matter most, connecting questions and opportunities across multiple teams.

Your focus will be on where Grow needs to go, what it needs to learn to move forward and driving change. You’ll ensure research anticipates hurdles, identifies future opportunities and helps the organisation make confident decisions.

You’ll work with the cross-functional teams that make up Grow. Together, they’re rethinking how people can earn a return on all their money, regardless of currency, goal or risk appetite. You’ll initially lead one or two researchers, supporting their performance, development and progression while setting clear direction for the team’s work. Alongside this leadership, you’ll continue to plan and deliver strategically important research yourself.
Success at this level means research is integral to how Grow sets direction and prioritises opportunities.

Here’s how you’ll make an impact

Defining research direction: Set clear direction across teams, connecting customer evidence to Grow’s product and business goals

Raising research quality and maturity: Set and uphold high standards, champion user-centred decision-making and improve research capability across teams

Strengthening research practice: Bring together people, processes, tools and standards so research is focused, efficient and consistently high quality

Leading through people: Develop researchers and future research leaders, cultivate a strong leadership culture and take responsibility for performance and impact

Using evidence to influence: Use evidence to shape core product features, multi-team roadmaps and senior stakeholder decisions

Building compelling narratives: Create a clear picture of the future that aligns teams and inspires Wise’s senior leaders to act

Managing interdependencies: Align research priorities across teams, resolve dependencies and create clarity around shared decisions

Using modern tools thoughtfully: Set direction for the responsible use of AI and emerging tools where they improve speed, quality or impact without weakening research rigour or judgement

About you

You have 10+ years’ research experience, including leading researchers across multiple teams or complex product areas

You have a track record of raising research quality and maturity across teams by improving craft, processes, tools and standards

You can shape research and product strategy across a business area and influence senior stakeholders through compelling evidence and storytelling

You can connect customer evidence to business outcomes and identify opportunities for research to create new value

You can lead diverse teams through change, complexity and ambiguity while maintaining clear direction and high standards

You can develop strong researchers and future leaders through clear expectations, thoughtful coaching and accountable performance management

You can navigate competing priorities and resolve complex people and stakeholder challenges while maintaining trust and cohesion

And as a heads up, this role probably isn't for you if:

Your experience is primarily in market research or academia, without demonstrable experience leading user research in technology or product teams

You want a management-only role and no longer want to plan or deliver research yourself

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visitWise.Jobs .