Senior Patient Access Manager – Flexible Work Options

MaineHealth; Norway; On-site; NOK 621,000 - 840,000; Full time

Benefits offered by this job

paid parental leave

flexible work options

student loan assistance

professional development opportunities

well-being resources

Job summary

MaineHealth is seeking a Patient Access Manager for its operations in Norway, ME and North Conway NH. You will oversee Patient Access teams responsible for Centralized Check In/Sign In, outpatient registrations, ED registration and admissions, and switchboard services.

Lead a 24/7 workforce, drive continuous improvement, ensure data integrity, and support timely payments while maintaining patient service excellence across our health system.

Qualifications

• Education: 2 year college degree or equivalent leadership experience.
• Experience: 1-2 years in a related Healthcare Field and 1-2 years leadership experience preferred.
• Strong communication skills and ability to lead in a fast-paced environment.
• Ability to work with Microsoft Office products and handle confidential information.

Responsibilities

• Direct oversight of Patient Access teams including Centralized Check In/Sign In, registration of outpatient services, ED Registration and Admissions and switchboard services.
• Provide leadership, support and direction in applying Patient Access standards and continuous improvement principles.
• Maintain processes, data system accuracy and infrastructure to ensure timely payment and prompt clinical services.
• Achieve department metrics monthly and foster staff involvement in process improvements.

Job description

MaineHealth is seeking a Patient Access Manager for its operations in Norway, ME and North Conway NH. You will oversee Patient Access teams responsible for Centralized Check In/Sign In, outpatient registrations, ED registration and admissions, and switchboard services.

Lead a 24/7 workforce, drive continuous improvement, ensure data integrity, and support timely payments while maintaining patient service excellence across our health system.