Senior Offshore Technical SME - Field Support & Controls

NOV; Kristiansand; On-site; NOK 700,000 - 900,000; Full time

Benefits offered by this job

Global impact

Training opportunities

Exposure to cutting-edge tech

Competitive compensation

International travel

Job summary

NOV is seeking a Subject Matter Expert (SME) to join our Technical Support team. You will support clients and service personnel globally, focusing on troubleshooting, testing, upgrading field equipment, and guiding control and electrical systems.

The role operates on a fixed shift rotation, including night shifts. Ideal candidates bring a professional certification or equivalent experience, 3–5 years in field service or technical support, and PLC/electrical troubleshooting know-how.

Qualifications

• Professional certification or equivalent experience in a relevant technical field.
• 3-5 years in Field Service, Installation & Commissioning, Technical Support, or similar roles.
• Background in the offshore or maritime industry is highly desirable.
• Proficient in PLC systems and knowledgeable in electrical/control system troubleshooting.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Adaptability and commitment to continuous learning.
• Ready to work on shift/rotation basis.

Responsibilities

• Provide expert technical support for cranes and winches, emphasizing control and electrical systems.
• Assist field service teams in equipment troubleshooting, testing, and upgrades.
• Recommend equipment improvements to Engineering based on field insights.
• Identify necessary components for repairs or scheduled service in collaboration with customers and internal teams.
• Liaise with Engineering to align on solutions that meet customer requirements.
• Support remote diagnostics and on-site guidance, leveraging digital tools and platforms.
• Travel to customer locations as needed to support service operations.

Skills

Certification

Experience 3-5y

Maritime background

PLC systems

Electrical troubleshooting

Analytical skills

Communication

Shift work

Job description

NOV is seeking a Subject Matter Expert (SME) to join our Technical Support team. You will support clients and service personnel globally, focusing on troubleshooting, testing, upgrading field equipment, and guiding control and electrical systems.

The role operates on a fixed shift rotation, including night shifts. Ideal candidates bring a professional certification or equivalent experience, 3–5 years in field service or technical support, and PLC/electrical troubleshooting know-how.