Drive Technical Solutions in Global Support Team

Nov-ecb016f; Kristiansand; On-site; NOK 750,000 - 1,100,000; Full time

Benefits offered by this job

Competitive compensation package

International travel opportunities

Professional development and training

Job summary

NOV is seeking a Subject Matter Expert (SME) in Kristiansand to support global customers in Marine & Construction. You will troubleshoot, test, and upgrade field equipment, while advising on control and electrical systems.

The role operates on a fixed shift rotation that includes night shifts and requires close collaboration with service engineers on-site and worldwide clients. The SME will be a key member of the Technical Support team within NOV's Aftermarket, facilitating fast remote

Qualifications

• Experience in providing technical support for offshore/maritime equipment.
• Strong troubleshooting and diagnostic skills in field environments.
• Ability to test and upgrade equipment in the field and guide customers.

Responsibilities

• Troubleshoot and resolve client issues globally.
• Test and upgrade field equipment and systems.
• Provide expert guidance on control and electrical systems.
• Collaborate with service personnel and customers in a rotating shift, including night shifts.

Skills

Troubleshooting

Testing

Upgrading equipment

Control systems

Electrical systems

Tools

Tracker

eHawk Remote Support

Job description

Drive Technical Solutions in Global Support Team

NOV

4639 Kristiansand S

Stillingstittel Subject Matter Expert - Marine & Construction

Are you passionate about tackling complex technical challenges, collaborating with a team, and making a meaningful impact for customers? Join us as a Subject Matter Expert (SME), where you will be an essential part of our customer support operations. As a key member of our Technical Support team, you'll assist clients and service personnel globally, focusing on troubleshooting, testing, upgrading equipment in the field, and offering expert guidance on control and electrical systems. The position is based on working on a fixed shift rotation, including night shift.

About the Role

Are you passionate about tackling complex technical challenges, collaborating with a team, and making a meaningful impact for customers? Join us as a Subject Matter Expert (SME), where you will be an essential part of our customer support operations. As a key member of our Technical Support team, you'll assist clients and service personnel globally, focusing on troubleshooting, testing, upgrading equipment in the field, and offering expert guidance on control and electrical systems. The position is based on working on a fixed shift rotation, including night shift.

About the Company

At the core of NOV's Aftermarket group, the Technical Equipment Support Services (TESS) department delivers swift and effective solutions around the clock, supporting rigs across the globe. Leveraging tools such as Tracker and eHawk™ Remote Support, we minimize downtime through remote diagnostics and real-time issue resolution. Our team also works closely with Service Engineers on-site, offering critical insights and direction to address technical challenges efficiently.

What We Offer

• A dynamic and collaborative work environment with a global impact

• Opportunities for professional development and training

• Exposure to cutting-edge technology and offshore/maritime equipment

• Competitive compensation and benefits package

• Possibility for international travel and career growth

Why Join Us?

We are a purpose-driven company, dedicated to delivering technology and services that empower the global energy industry. As part of our team, you will have the opportunity to contribute to a sustainable future w

Om bedriften

At the core of NOV's Aftermarket group, the Technical Equipment Support Services (TESS) department delivers swift and effective solutions around the clock, supporting rigs across the globe. Leveraging tools such as Tracker and eHawk™ Remote Support, we minimize downtime through remote diagnostics and real-time issue resolution. Our team also works closely with Service Engineers on-site, offering critical insights and direction to address technical challenges efficiently.