Senior Manager Digital Governance Operations

Norwegian; Oslo; Hybrid; NOK 1,000,000 - 1,300,000; Full time

Benefits offered by this job

Travel discounts

Pension

Medical and travel insurance

Hybrid work flexibility

Competitive salary

SportsClub membership

Employee share-saving plan

Job summary

Norwegian seeks a Senior Manager Digital Governance Operations to join the Group Digital & Regulatory Governance function at Fornebu. You will lead governance across GDPR, NIS2, AI governance, supplier governance, and EASA interfaces in a global aviation group.

You will translate regulatory requirements into practical roadmaps, drive cross-functional initiatives, and develop dashboards and management reporting for governance forums. Flexibility to work from office and home is offered.

Qualifications

• Higher education in law, business, technology, risk management or a related field (or equivalent experience).
• Experience in governance, regulatory affairs, compliance, risk, or related operations in a complex or regulated org.
• Experience turning regulatory requirements into practical roadmaps and actions.
• Strong ability to translate requirements into workflows, roadmaps, and cross-functional initiatives.

Responsibilities

• Run and improve governance processes, follow-up structures, and ownership to scale solutions.
• Translate regulatory priorities into roadmaps, plans, processes, and follow-up structures across areas.
• Structure assessments of new initiatives across regulatory areas and drive pragmatic implementation.
• Coordinate cross-functional governance matters and provide senior operational guidance.
• Develop dashboards, reporting, and decision-support materials for management and governance forums.
• Act as the first operational coordination point for selected regulatory issues and incidents.

Skills

Governance

Regulatory affairs

Risk management

Stakeholder management

AI governance

Education

Higher education in law, business, technology, risk management or related field

Tools

Governance dashboards

Regulatory compliance tools

Job description

About Norwegian

The Norwegian group is a leading Nordic aviation company, owning two leading airlines in the Nordics: Norwegian Air Shuttle and Widerøe’s Flyveselskap. Norwegian operates an extensive network connecting the Nordics with major European cities, while Widerøe primarily serves short-runway airports in rural Norway, providing vital regional connectivity.

Our people are the heart of Norwegian.

We embrace a culture of diversity, equality, and inclusion. This is essential to our success and makes us stronger together. Our people bring different knowledge, experiences, and backgrounds, but we all share a passion for our vision: to become the most loved and trusted airline in Europe.

Are you our new Senior Manager Digital Governance Operations?

As our new Senior Manager Digital Governance Operations, you will join Norwegian's newly established Group Digital & Regulatory Governance function within IT & Business Services, based at Fornebu, and take a central role in building and running our Group-wide capability for digital and regulatory governance across a complex international organisation.

Reporting to the VP Group Digital Governance & Regulatory Affairs, you will be the senior operational lead for the function's prioritised governance and regulatory matters. You will help turn regulatory requirements and governance priorities into practical ways of working and drive coordinated implementation across the organisation.

A key part of your role will be to bring structure and momentum to cross-functional matters, ensuring relevant stakeholders are involved, the necessary information is gathered, agreed actions are followed up and matters are escalated when necessary.

Our scope includes GDPR and privacy, NIS2, Digitalsikkerhetsloven and related digital security regulation, the EU AI Act and AI governance, supplier and third-party governance, EASA Part-IS interfaces and other emerging digital regulation relevant to the Group.

As we build this capability, you will also have a real opportunity to shape how we operate and support the organisation in practice.

• Run and continuously improve the function's governance processes, working methods and follow-up structures, identifying recurring issues and turning them into better guidance, clearer ownership and more scalable solutions that reduce reliance on key individuals.
• Translate regulatory requirements and governance priorities into practical roadmaps, implementation plans, processes and follow-up structures, maintain a structured view of key requirements and implementation needs across prioritised areas, and lead selected governance workstreams through implementation.
• Advise on new business and digital initiatives by structuring assessments across relevant regulatory areas, identifying key requirements, bringing together the right specialists and helping drive pragmatic solutions from initial scoping through implementation and follow-up.
• Coordinate cross-functional governance and regulatory matters, provide senior operational guidance and act as an escalation point for colleagues and business stakeholders, securing the necessary input and keeping matters moving efficiently.
• Develop dashboards, reporting and decision-support materials for management and relevant governance forums, and take a leading functional role in improving governance tools and digital solutions, identifying opportunities to simplify, standardise and automate recurring work.
• Act as the first operational coordination point for selected regulatory issues and incidents, gathering facts, structuring information, engaging relevant stakeholders and preparing matters for assessment or escalation where needed. You will also manage documentation and follow-up in selected matters involving regulatory authorities.

We believe you will thrive in this role if you:

• Have relevant higher education in law, business, technology, risk management or a related field, or equivalent relevant experience.
• Bring solid experience from one or more relevant areas such as governance, regulatory affairs, compliance, risk, business operations, advisory or transformation, ideally from a complex or regulated organisation. Experience with areas such as GDPR, NIS2/Digitalsikkerhetsloven, AI governance or other digital regulation is an advantage.
• Have strong analytical skills and a track record of getting to the heart of complex or loosely defined matters, identifying what is needed and establishing clear next steps.
• Have experience translating requirements or strategic priorities into workable processes, roadmaps, implementation plans or cross-functional initiatives, and understand how regulation, accountability and governance translate into effective execution and follow-through in complex organisations.
• Are comfortable working with dashboards, systems and digital tools and can turn complex information into clear and useful management reporting and decision support, while identifying opportunities to improve how work is structured and delivered.
• Communicate confidently with senior stakeholders and are comfortable asking for the information you need, challenging constructively where needed and moving matters forward without relying on formal line authority. You combine sound judgement with strong execution skills and are hands‑on, independent and structured, with the maturity to balance pace, quality and stakeholder considerations.

We can offer:

• Travel in Europe and beyond with massively discounted employee-priced tickets with Norwegian and our partner airlines.
• Good pension arrangements.
• Comprehensive medical and travel insurance.
• Flexibility to combine working from our office and from home.
• A competitive salary.
• Possibility to participate in activities run by Norwegian SportsClub.
• Opportunity to join our employee share-saving plan.

Ready for an exciting journey?

If you enjoy creating structure, driving cross‑functional collaboration, and turning governance frameworks into practical and effective operations, we would love to hear from you.

Do you have any questions?

Kristoffer Tvedten

VP Group Digital Governance & Regulatory Affairs

[e-mail]

"We care for each other, our customers, and our environment as we navigate the skies together - the Norwegian way."

Fasten your seatbelt for an exciting journey!