Senior Manager Commercial Services

Elkjøp Nordic AS; Oslo; On-site; NOK 1,200,000 - 1,600,000; Full time

Job summary

Elkjøp Nordic seeks a Senior Manager Commercial Services to lead a Nordic team and drive business development, analytics and product strategy across Norway, Sweden, Denmark and Finland. You will influence stakeholders, develop external partnerships and shape services including insurance, support and extended warranties across the region.

You will report to the Aftersales & Services Director, lead cross-functional initiatives, and travel 15-20 days/year within the Nordic region.

Qualifications

• Higher education, preferably a Master's degree in business, strategy, technology or a relevant field.
• Experience in business development, strategy, product management, or management consulting.
• Experience with analytics, business cases, and commercial negotiations.
• Leadership experience, either through formal people management or leading larger initiatives.
• Strong communication skills in English and one Scandinavian language.

Responsibilities

• Lead an established Nordic team of three Product & Development Managers, setting direction and priorities.
• Identify opportunities for growth, profitability and strong customer experiences.
• Collaborate across Elkjøp's Nordic product categories and commercial organisations in four markets.
• Achieve results through others and build cross-functional alignment around shared priorities.

Skills

Leadership

Analytics

Strategy

Product Mgmt

Negotiations

English

Scandinavian language

Education

Master's degree

Job description

Lead a Nordic team to develop Elkjøp's commercial services portfolio, focusing on business development, strategy, and partner relations.

• Higher education, preferably a Master's degree in business, strategy, technology, or a relevant field
• Experience in business development, strategy, product management, or management consulting
• Experience with analytics, business cases, and commercial negotiations
• Leadership experience, either through formal people management or leading larger initiatives
• Strong communication skills in English and one Scandinavian language
• Key Nordic leadership role with broad exposure across the organisation
• Strong opportunities for further career development internally
• Being part of the Nordic Aftersales & Services leadership team

Would you like to help shape the future of Commercial Services at Elkjøp Nordic?

The services surrounding our products are becoming increasingly important - both to our customers and to Elkjøp. Insurance, support, installation and extended warranties are examples of services that today represent a significant business across the Nordic region.

We are now looking for a Senior Manager Commercial Services to take responsibility for further developing this area across Norway, Sweden, Denmark and Finland. The role combines business development, analytics and product strategy with leadership, giving you a key position in shaping the Nordic direction for Commercial Services.

What will you be working with?

You will lead an established Nordic team of three Product & Development Managers, each responsible for different parts of the services portfolio. Your role will be to set the direction and priorities for the team and, together with them, identify new opportunities for growth, profitability and strong customer experiences.

You will work with market and profitability analysis, business cases, product strategy, pricing, suppliers and strategic partners. At the same time, you will collaborate broadly across Elkjøp's Nordic product categories and commercial organisations in our four markets.

An important part of the role is achieving results through others. You will create direction and momentum, build strong relationships and bring different parts of the organisation together around shared priorities - also when interests and perspectives do not always align.

You will work closely with the Commercial Services Sales Managers in each country to ensure successful implementation and continued commercial development of the services portfolio in each market.

Who are we looking for?

We are looking for someone who is relationship-oriented, analytical, curious and commercially minded, and who enjoys using insights and data to understand markets, challenge established solutions and identify new opportunities.

You have higher education, preferably at Master's degree level, within business, strategy, technology or another relevant field. You have experience from business development, strategy, product/category management or management consulting, ideally from retail, telecom, consumer services or another large customer-oriented organisation.

We believe you have:

• Experience with analytics, business cases and commercial topics
• Experience with commercial negotiations and the ability to develop strong, long-term relationships with external partners
• Experience in business or product development
• A good understanding of how technology and analytics can be used to develop services and drive business
• Experience working across functions and influencing a broad range of stakeholders
• Leadership experience, either through formal people management or by leading larger initiatives and achieving results through others
• Strong communication skills in English and one Scandinavian language, both written and spoken

This could be the right opportunity for someone who is motivated to take the next step in their development as a leader. You do not need to have extensive formal leadership experience.

What matters most is that you have experience leading and influencing through others and are confident working with different professional environments and experienced decision-makers. You are comfortable standing on your own, while at the same time being pragmatic, collaborative and skilled at bringing people with you.

A key Nordic leadership role

You will be part of the Nordic Aftersales & Services leadership team and report to the Aftersales & Services Director, who in turn reports to the Nordic COO. You will take on a key role in an area of significant importance to Elkjøp's continued development, with broad exposure across the Nordic organisation and strong opportunities for further career development internally.

The role involves travel within the Nordic region, approximately 15-20 days per year. The position is based at Elkjøp Nordic's headquarters in Oslo.

Elkjøp Nordic is partnering with Bønes Virik for this recruitment. If you have any questions about the position or the recruitment process, please contact Christine Finset at [phone] or Lasse Virik at [phone] at Bønes Virik.

We look forward to hearing from you!

• Markedsanalyse
• Prissettingsstrategier

Elkjøp is the leading consumer electronics retailer in the Nordic region and has grown since 1962 to become an organisation of more than 11,000 dedicated colleagues across the Nordics. Elkjøp offers a wide range of well-known brands at highly competitive prices. We achieve this through a relentless focus on our customers, operational efficiency and a strong company culture.

At Elkjøp, we work hard every day to enrich consumers' lives through technology, whether they meet us online or visit one of our stores. We do this by solving technology-related challenges and addressing key human needs across a wide range of areas, including entertainment, productivity, communication, food, security and health.

We are an omnichannel retailer, serving our customers both online and through more than 400 stores. The Group operates under the Elkjøp and Elkjøp Phonehouse brands in Norway, Elgiganten and Elgiganten Phonehouse in Sweden, Elgiganten in Denmark and Gigantti in Finland. Elkjøp also has franchise operations in Iceland, the Faroe Islands and Greenland.

Elkjøp Nordic is owned by UK-based Currys plc, one of the world's largest consumer electronics retailers.