Senior Field Service Engineer - Control Systems

ABB; Oslo; Hybrid; NOK 900,000 - 1,100,000; Full time

Benefits offered by this job

Insurance

Wellness facilities

Company cabins

Sports programs

Flexible arrangements

Job summary

ABB is seeking a Senior Field Service Engineer to lead advanced troubleshooting, field service, and project work across Norway. You’ll diagnose incidents, perform on-site support both onshore and offshore, and ensure safe, reliable operation of control systems in critical industries.

Ideal candidates have 5+ years in the field, experience with ABB 800xA or Advant/Safeguard, and strong English skills. Offshore certification and Norwegian language are a plus. Travel is 20–50%.

Qualifications

• Bachelor’s degree in Engineering or related field.
• At least 5 years of relevant professional experience.
• Professional proficiency in English.

Responsibilities

• Diagnosing and resolving technical incidents and customer inquiries through Remedy.
• Providing on-site support for customers across Norway, onshore and offshore.
• Troubleshooting and restoring complex control systems in critical environments.
• Performing proactive system health checks to improve reliability and performance.
• Contributing to projects from small modifications to large upgrades.
• Collaborating with Bergen and Hammerfest engineers and customer teams.

Skills

Problem solving

Customer interaction

Field service

Education

Bachelor’s degree in Engineering

Tools

ABB 800xA

Advant/Safeguard

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Engineering Manager

Are you an experienced control systems specialist who enjoys solving technical challenges where no two days are the same?

At ABB, we're expanding our service team and looking for a Senior Field Service Engineer with strong expertise in industrial automation and control systems. This is an opportunity to combine advanced troubleshooting, customer interaction, field service, and project work while supporting some of Norway's most important industrial and energy operations.

Whether you're resolving critical incidents remotely, performing system health checks, or supporting customers offshore, you'll play a key role in keeping mission-critical systems running safely and efficiently.

What You'll Be Doing

As a Senior Field Service Engineer, you'll enjoy a highly varied and hands-on role where your expertise makes a real difference.

Your responsibilities will include:

• Diagnosing and resolving technical incidents and customer inquiries through our case management system, Remedy
• Providing on-site support for customers across Norway, both onshore and offshore
• Troubleshooting and restoring complex control systems in critical operational environments
• Performing proactive system health checks to improve reliability, performance, and customer satisfaction
• Contributing to projects ranging from minor system modifications to larger implementation and upgrade activities
• Collaborating with a highly skilled team of engineers based in Bergen and Hammerfest while working closely with customers and project teams

Who We’re Looking For

You are a technically strong and customer-focused engineer who thrives on problem-solving and enjoys working independently in dynamic environments.

We believe you bring:

• Bachelor’s degree in Engineering, Automation, Electrical Engineering, or a related field
• At least 5 years of relevant professional experience
• Solid experience with ABB 800xA and/or Advant/Safeguard systems
• Strong analytical, troubleshooting, and fault-finding capabilities
• Ability to work independently and manage multiple priorities
• Willingness to travel approximately 20-50% as part of the role
• Professional proficiency in English

It is an advantage if you also have:

• Offshore experience or willingness to obtain offshore certification
• Knowledge of industrial networking and communication systems
• Norwegian language skills

Why Join ABB?

This is an exciting time to join our team. As customer demand continues to grow, you'll have the opportunity to develop your expertise, take on new challenges, and build your career within a global technology leader.

We offer:

• A key technical role with significant responsibility and autonomy
• Challenging assignments in critical industrial environments
• Opportunities for professional development and continuous learning
• Flexible working hours supporting a healthy work-life balance
• An experienced, supportive, and collaborative team culture
• Comprehensive employee benefits including insurance, wellness facilities, company cabins, sports programs, and flexible arrangements
• The stability and opportunities of a global company with over 140 years of innovation and industry leadership

The preferred location is Bergen, but we are open to considering candidates based elsewhere in Norway.

Interested?

To learn more about the position, please contact Anne Karine Midtbø, e-mail: [e-mail].

ABB is a supplier of critical infrastructure. Personnel safety is therefore important to ABB and our customers. In collaboration with Meditor, ABB in Norway conducts background checks on candidates who receive offers of employment. This is to ensure compliance with ABB's guidelines for recruitment and personnel safety, as well as compliance with legal requirements related to trade sanctions. Candidates will be asked to provide relevant information.

ABB is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. By connecting its engineering and digitalization expertise, ABB helps industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. At ABB, we call this 'Engineered to Outrun'. The company has over 140 years of history and around 110,000 employees worldwide. ABB's shares are listed on the SIX Swiss Exchange (ABBN) and Nasdaq Stockholm (ABB).

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Join ABB and help our customers keep critical operations running safely, efficiently, and reliably.