Sales Assistant

Massimo Dutti; Oslo; On-site; NOK 280,000 - 360,000; Full time

Job summary

Massimo Dutti in Oslo is seeking a Sales Assistant to deliver a premium shopping experience. You will provide high levels of customer service, stay up to date on new products, and help customers find the right items.

The role emphasizes brand image, teamwork, and attention to detail in a structured, fast-paced environment. Prior retail experience is a plus, but a willingness to learn and contribute to a high-performing team is essential.

Qualifications

• Retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Able to work in a fast-paced, premium fashion environment.

Responsibilities

• Provide high level of customer service and enhance the store experience.
• Be knowledgeable about products and collections.
• Understand store layout and product locations.

Skills

Customer service

Attention to detail

Teamwork

Tools

POS system

Job description

SALES ASSISTANT - MASSIMO DUTTI OSLO

Full time/Part time position

We are looking for passionate and service oriented Sales Assistants to join our Massimo Dutti team in the upcoming store in Oslo. If you are inspired by premium fashion, attention to detail, and delivering an exceptional customer experience, we would love to meet you.

About us:

As part of the Inditex Group, we are present internationally and known for our timeless style, quality, and elevated store experience. Our brand is defined by elegance, attention to detail, and a strong focus on customer experience. Teamwork, professionalism, quality, and continuous improvement guide everything we do.

Does this sound like you?

Maybe you are a Massimo Dutti person.

How we imagine you:

You are service minded, detail-oriented, and passionate about fashion. You understand the importance of brand image and take pride in maintaining a premium store environment. You enjoy working in a structured and fast paced setting where quality and customer focus are key. You are proactive, responsible, and comfortable working both independently and as part of a team.

Previous retail experience is an advantage, but most importantly, you are eager to learn, grow, and contribute to a high-performing team.

What we expect from you:

As a Sales Assistant at Massimo Dutti, your responsibilities will include:

• Providing a high level of customer service and ensuring the Experience project implementation
• Being up to date on new products and collections
• Understanding store layout, sections, and product location
• Operating store systems and tools (Using Inditex Technology)
• Executing operations at customer interaction points (cash desk, fitting rooms, merchandise pickup)
• Ensuring store image, tidiness, and visual standards are maintained
• Ensuring efficient replenishment for the products
• Supporting merchandise delivery when needed
• Collaborating with the team to achieve store sales targets
• Communicating openly and professionally with colleagues and managers
• Helping to control shrinkage
• Complying with occupational risk prevention, health, and safety standards