Sales Agent

Telia; Oslo fylke; Hybrid; NOK 520,000 - 760,000; Full time

Benefits offered by this job

Bonus program

Remote work options

Benefits package

Job summary

Telia is seeking a Sales Agent to join our team in Norway. You’ll drive fiber upgrade activities, generate opportunities across FWA, Fixed, Mobile, and MBB, and manage inquiries to ensure a smooth customer experience.

The role emphasizes collaboration to achieve targets and business growth. Ideal candidates bring proven sales or customer-facing experience, strong MS 365/Teams knowledge, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Proven sales or customer-facing experience in a fast-paced environment.
• Strong knowledge of Microsoft 365 and Microsoft Teams.
• Ability to manage multiple priorities independently and deliver results.
• Fluency in Norwegian is required; English is a plus.

Responsibilities

• Drive fiber upgrade activities within the SDU customer segment.
• Generate new sales opportunities across FWA, Fixed, Mobile, and MBB products.
• Handle customer inquiries, relocations, and sales leads for a seamless experience.
• Collaborate with colleagues to reach sales targets and growth.

Skills

Sales experience

Customer service

Microsoft 365

Team collaboration

Independent work

Multitasking

Norwegian (required)

English (advantage)

Tools

Salesforce

ICX

Homesales

SmallMaps

Microsoft Teams

Job description

We’re looking for a Sales Agent to join us at Telia.
I'm Dobrica Sokanovic, Sales Manager Broadband & TV, and I’m searching for someone ready to grow with us. We’re a supportive, forward‑thinking team focused on delivering measurable sales results across Telia’s fiber upgrade program and on converting internally generated leads into new FWA and Fixed sales.

What You’ll Do

• Drive fiber upgrade activities within the SDU customer segment
• Generate new sales opportunities across FWA, Fixed, Mobile, and MBB products
• Manage customer inquiries, relocations, and sales leads to ensure a seamless customer experience
• Collaborate with colleagues and stakeholders to achieve sales targets and support business growth

What Will Help You Thrive In This Role

• Proven experience in sales, customer service, or a similar customer-facing role
• Strong knowledge of Microsoft 365 and Microsoft Teams
• Ability to work independently, manage multiple priorities, and deliver results in a fast‑paced environment
• Positive attitude towards change, continuous improvement, and new ways of working
• Experience with Salesforce, ICX, Homesales, and SmallMaps is considered an advantage
• Fluency in Norwegian, both written and spoken, is required. Proficiency in English, both written and spoken, is considered an advantage.

Join us to shape smarter living for people, businesses, and the planet

At Telia, we’re a team of 15 000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Leading Telecommunications Operator & Climate Leader, we drive change with large-scale, impactful projects while building a sustainable, inclusive world. Here, you can grow your skills, lead meaningful projects, and thrive in a supportive, diverse environment. Whether you’re taking your first step or your next, Telia is a place to grow, belong, and make a real impact.

What We Offer

When you join us, you'll receive a comprehensive benefits package tailored to your local market, opportunities for remote work, and more. You'll also have the chance to earn a bonus based on your performance and Telia's results.

Equal opportunities

At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength.

Want to know more about this role? Please reach out to Dobrica Sokanovic, Sales Manager Broadband & TV at [e-mail].

If you’re selected for the next stage, you’ll be contacted by Vaida Martjanova, Talent Acquisition Partner. Background and reference checks will be part of the process.