Sales Advisor 5H and 10H - Temporary

& Other Stories; Oslo; On-site; NOK 6,900 - 14,000; Part time

Benefits offered by this job

Staff discount

HIP Incentive Program

Training & development

Job summary

& Other Stories in Oslo is seeking motivated Sales Advisors to join our store. This part-time role offers 5 or 10 hours per week with flexible shifts, including evenings and weekends.

As the Sales Advisor, you greet customers, provide high-level service at the cash desk, fitting rooms and throughout the shop floor. You will also assist with deliveries, stock replenishment, and merchandising of latest garments.

Qualifications

• Customer-focused: engage with people and deliver excellent service.
• Adaptable and flexible: respond to changing priorities and requests.
• Action-oriented: proactive and takes initiative to get things done with quality.
• Strong communicator: clear, listens well, understands customer needs.
• Eager to learn: open to feedback and growth opportunities.
• Brand enthusiast: passionate about our brand and collection.

Responsibilities

• Greet customers and deliver friendly, high-level service.
• Assist at the cash desk, fitting rooms, and on the shop floor.
• Process deliveries, replenish stock, and merchandise garments.
• Collaborate with the team to create welcoming shopping experiences.

Skills

Customer focus

Adaptable

Action orientated

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

Job description

Jobbeskrivelse

We're looking for motivated Sales Advisors to join our store in Oslo. Available contracts: 5 hours and 10 hours per week.

As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they’re not mandatory.

Qualifications

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
• Action-oriented: Proactive and driven to take initiative and get things done with quality.
• Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others perspectives and needs.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

Preferable but not mandatory

• Understanding of store operations & customer service skills from previous retail experience
• Confident in offering customers advice on fashion trends, materials, sizing etc

Additional information

• This is a temporary part-time position with a contract of 5 or 10 hours a week until 30th of April 2027.

Benefits

We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.

In addition to this, Norwegian-based colleagues also receive:

• Training, Development, and Dialogues
• Celebrations and Traditions

Inclusion & Diversity

At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.

Company Description

Launched in 2013, & OTHER STORIES offers a curated range of shoes, bags, accessories, beauty and ready-to-wear – all equally important for the whole look.