Sales Advisor (80%) - H&M Thon Senter Mosseporten

Andrea Bakker; Våler; On-site; NOK 220,000 - 303,000; Part time

Benefits offered by this job

Staff discount card

HIP incentive program

Job summary

H&M in Moss, Norway is seeking a Sales Advisor for a part-time role (30 hours/week), starting 01.09.2026 or as agreed, based at the Moss store. You will welcome customers, guide them to products, and help ensure a welcoming, well-stocked store environment.

You should be passionate about fashion and delivering an exceptional in-store experience, with flexibility to store hours. Local language or English skills are required, and a store-based assessment is part of the application process.

Qualifications

• Experience in customer service within fashion/retail.
• Friendly and helpful attitude with customers.

Responsibilities

• Welcome customers and guide them to products.
• Collaborate with team to deliver excellent service.
• Keep sales floor organized and stocked.
• Support opening and closing of the store.
• Represent the brand positively in interactions.

Skills

Customer service

Fashion knowledge

Team collaboration

Job description

WHAT YOU'LL DO

As a Sales Advisor at H&M, you'll play a key role in creating an outstanding customer experience. You'll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you'll contribute to both your own success and the success of the company.

You will:

• Share your fashion and product knowledge to help customers make informed choices.

• Collaborate with your team to deliver exceptional service at every step of the customer journey.

• Ensure the sales floor and back of house are well-stocked, organized, and inviting.

• Support with opening and closing of the store.

• Represent yourself and the brand positively during all customer interactions.

WHO YOU'LL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role---from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores---contributes to creating an inspiring and welcoming environment. You'll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

WHO YOU ARE

We are looking for people with...

• Experience in customer service within fashion, retail, or similar fields.

And people who are...

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
• Flexible and action oriented.
  

WHY YOU'LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online.
• In addition to our staff discount, all our employees are included in our H&M Incentive Program -- HIP. You can read more about our H&M Incentive Programhere.

JOIN US

Our uniqueness comes from a combination of many things -- our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are.

This is a part-time position offering 30 hours a week (80%), with start-up from 01.09.2026 or upon agreement. The position is based at H&M Thon Senter Mosseporten in Moss, and you should be able to work during store opening hours. Language skills in local language or English is needed.

* Store roles assessment:

To manage the high volume of applications for the Sales Advisor role, we use an online assessment method for skills-based recruitment within some of our stores. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by H&M Group.

After completing the assessment, you'll have the opportunity to share feedback and ask questions. If you experience any difficulties or prefer an alternative assessment method, please contact [e-mail]. Choosing an alternative will not impact on your application.

For more information on how we process your personal data, please see our Privacy Notice.

We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.