Remote Community Moderator — Foster Positive Online Engagement

SummitLogic; Bergen; Remote; NOK 125,000 - 150,000; Full time

Job summary

SummitLogic in Bergen, Norway is seeking a passionate Moderator to join our growing online community. This remote role does not require prior experience and welcomes applicants of all nationalities, with occasional travel for team meetings.

You will monitor user content, enforce guidelines, respond to inquiries, and collaborate with teammates to boost engagement. The role emphasizes tact, diplomacy, and privacy awareness, with flexible hours including weekends if needed.

Qualifications

• High school diploma or equivalent; additional education in communications or related field is a plus.
• Strong communication skills in English (proficiency in Norwegian is a plus).
• Passion for building and fostering online communities.
• Ability to handle difficult situations with tact and diplomacy.
• Familiarity with social media platforms and online forums.
• Basic understanding of data privacy laws and regulations.
• Willingness to work flexible hours, including weekends if necessary.

Responsibilities

• Monitor and moderate user-generated content on our online platform.
• Enforce community guidelines and address violations or conflicts.
• Respond to user inquiries, comments, and concerns in a timely and professional manner.
• Collaborate with team members to develop strategies for increasing community engagement.
• Identify and report any technical issues or bugs to the appropriate team.
• Stay up-to-date on industry trends and best practices for community management.

Skills

English communication

Norwegian proficiency

Community building

Diplomacy

Social media

Data privacy

Flexibility

Education

High school diploma or equivalent

Job description

SummitLogic in Bergen, Norway is seeking a passionate Moderator to join our growing online community. This remote role does not require prior experience and welcomes applicants of all nationalities, with occasional travel for team meetings.

You will monitor user content, enforce guidelines, respond to inquiries, and collaborate with teammates to boost engagement. The role emphasizes tact, diplomacy, and privacy awareness, with flexible hours including weekends if needed.