Community Moderator | Remote & Inclusive Engagement Leader

CoreHaul Logistics

Bergen

Remote

NOK 97,000 - 116,000

Full time

14 days+

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Job summary

CoreHaul Logistics is seeking a Moderator for our online community. You will monitor activity, respond to inquiries, encourage positive interactions, and collaborate with other moderators to improve the community experience. The role supports a welcoming environment and stays current with trends related to our community interests. Remote-friendly with Bergen, Norway location.

The position emphasizes independent work and teamwork, ensuring guidelines are followed and issues are addressed promptly.

Qualifications

Proven experience as a moderator for an online community or social media platform.
Excellent communication skills, both written and verbal.
Strong understanding of online etiquette and ability to enforce community guidelines effectively.
Passionate about creating an inclusive and welcoming environment for all users.
Knowledgeable about current trends, events, and topics related to the community's interests.
Ability to work independently as well as collaboratively with other moderators.

Responsibilities

Monitor user activity and posts to ensure they comply with community guidelines.
Respond to user inquiries and concerns in a timely and professional manner.
Encourage positive interactions and discussions among users.
Identify and address any potential conflicts or issues within the community.
Collaborate with other moderators to develop strategies for improving the overall community experience.
Keep up-to-date with current events and trends related to the community's interests.
Report any technical issues or bugs to the appropriate team members.