Receptionist (24 hours)

Allscreens Nationwide Ltd; London; On-site; NOK 343,000 - 431,000; Full time

Benefits offered by this job

30 days holiday incl. bank holidays

Discounted hotel rates

50% F&B discount

Two free meals per day

Wagestream access

Refer a Friend £750

BenefitHub discounts

Vitality at work

Ride to Work

Season ticket loans

EAP 24/7

Rotas published in advance

Staff parties

Uniforms provided

Job summary

Park Plaza is seeking a friendly and professional Receptionist to be the first and last point of contact for our guests, delivering warm and attentive service in a busy hotel environment.

You will play a key role in creating memorable guest experiences, coordinating with teams, and upholding Park Plaza's standards of service and hospitality across the property.

Qualifications

• Excellent interpersonal skills and the ability to connect with others.
• Promptly handle requests with care and a polite, caring attitude.
• Good command of English and excellent communication skills.
• Experience in a customer-facing role or hospitality sector is desirable.

Skills

Interpersonal skills

Communication skills

Customer-facing

English proficiency

Job description

At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Receptionist, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.

As a Receptionist, you will receive:

£13.15 per hour plus incentive

• 30 days of holiday per year - including bank holidays, increasing with years of service
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two free meals per day - including days off if you wish to come in
• Access to 40% of your pay before payday through Wagestream
• Recommend a Friend scheme - £750
• BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Departmental productivity and service incentive schemes *
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events

The ideal candidate for the Receptionist role will:

• Have excellent interpersonal skills and the ability to connect with others
• Manage requests promptly, helpfully, politely and with a caring attitude
• Possess a good command of English and excellent communication skills
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
• Have previous experience in a customer-facing role or as a Receptionist in the hospitality sector

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.