Reception Specialist – Private Clinic Front Desk

King Healthcare Ltd.; London; On-site; NOK 379,000 - 404,000; Full time

Job summary

King Healthcare Ltd. on Harley Street is seeking a polished Receptionist to provide front-of-house care and administrative support for a private clinic. You will welcome patients, manage diaries, handle payments and ensure a smooth day-to-day operation in a fast-paced environment.

The role requires strong communication, organisation and a professional, patient-focused approach. Experience in private medical settings or high-end hospitality is preferred.

Qualifications

• At least 1 year experience in a private medical practice or high-end customer service.
• Excellent verbal and written communication skills.
• Professional, welcoming and compassionate manner.
• Strong organisational and clerical abilities.
• Ability to manage multiple priorities in a busy environment.

Responsibilities

• Welcoming and assisting patients on arrival.
• Creating a calm, organised reception and waiting area.
• Booking appointments face-to-face, by phone and via email.
• Handling calls and responding to patient enquiries professionally.
• Updating patient records and maintaining databases.
• Supporting invoicing for deposits and clinic fees.

Skills

Verbal communication

Written communication

Organisational skills

Time management

Multitasking

Professional presentation

Calm under pressure

Education

Experience in private medical practice

Tools

Microsoft Word

Excel

Electronic Medical Record (EMR) system

Job description

King Healthcare Ltd. on Harley Street is seeking a polished Receptionist to provide front-of-house care and administrative support for a private clinic. You will welcome patients, manage diaries, handle payments and ensure a smooth day-to-day operation in a fast-paced environment.

The role requires strong communication, organisation and a professional, patient-focused approach. Experience in private medical settings or high-end hospitality is preferred.