Part-Time On-Call Branch Experience Specialist

FLATHEAD MUNICIPAL AIRPORT AUTHORITY; Time; On-site; NOK 197,000 - 288,000; Part time

Job summary

The Part-Time, On-Call Customer Experience Specialist supports daily branch operations by creating a welcoming and professional first impression for customers, vendors, and coworkers. The role greets customers in person, by telephone, and by email; assists with lobby, mail, courier, supply, and administrative duties; and handles opening and closing tasks per bank procedures and core values.

During training, hours are part-time across locations; after training, you shift to an on-call schedule

Qualifications

• Clerical, administrative, reception, or customer service experience preferred.

Responsibilities

• Greet and assist customers, vendors, and visitors promptly and respectfully.
• Answer and route calls; monitor voicemail and branch email; ensure smooth handoffs.
• Maintain a welcoming lobby and shared spaces and stay generally informed on bank products.

Skills

Customer service

Administrative support

Reception duties

Microsoft Word

Microsoft Excel

Tools

Microsoft Excel

Job description

The Part-Time, On-Call Customer Experience Specialist supports daily branch operations by creating a welcoming and professional first impression for customers, vendors, and coworkers. The role greets customers in person, by telephone, and by email; assists with lobby, mail, courier, supply, and administrative duties; and handles opening and closing tasks per bank procedures and core values.

During training, hours are part-time across locations; after training, you shift to an on-call schedule