Part-Time Norwegian Customer Support Specialist

Zoomcar; Oslo; On-site; NOK 248,000 - 331,000; Part time

Benefits offered by this job

Dynamic company culture

Opportunity for growth

Impact on climate change

Apple equipment

Job summary

A leading carsharing platform is seeking motivated Customer Support Associates for part-time positions in Oslo. The role involves assisting users via phone and email, ensuring quality service and communication. Candidates should be fluent in Norwegian and English, possess strong communication skills, and ideally have customer service experience. Working with a dynamic team, you'll contribute to a sustainable mobility solution, with shifts typically 1-3 times per week including evenings and weekends.

Qualifications

• Fluent in both Norwegian and English, written and spoken.
• Strong communication skills with a positive approach.
• Customer service experience is a plus but not required.
• Comfortable using IT systems and quick learner.
• Based in Oslo with a driver's license (class B).

Responsibilities

• Respond to customer inquiries via phone and email.
• Handle complex cases with users and make informed decisions.
• Share user feedback with the wider team to improve services.
• Ensure a high level of quality in every interaction.

Skills

Fluent in Norwegian

Fluent in English

Strong communication skills

Solution-oriented mindset

Customer service experience

Job description

A leading carsharing platform is seeking motivated Customer Support Associates for part-time positions in Oslo. The role involves assisting users via phone and email, ensuring quality service and communication. Candidates should be fluent in Norwegian and English, possess strong communication skills, and ideally have customer service experience. Working with a dynamic team, you'll contribute to a sustainable mobility solution, with shifts typically 1-3 times per week including evenings and weekends.