Operations Intern

thelondon; London; On-site; NOK 264,000 - 378,000; Full time

Job summary

Thelondon is seeking a detail-oriented Housekeeping Administrative Assistant to support the department with clerical tasks, inventory control, and guest-relations coordination. You will collaborate with Front Desk, manage supplies, and keep data accurate in MS Office.

Ideal candidates are organized, with strong communication skills and the ability to multi-task in a fast-paced hotel environment. Previous hospitality experience is preferred. This is an on-site role based in London.

Qualifications

• High school diploma or equivalent.
• Experience in a hotel or hospitality setting is preferred.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Ability to multi-task and prioritize tasks.
• Attention to detail and accuracy.
• Positive and professional demeanor.

Responsibilities

• Administrative Support: Monitor and maintain inventory levels of cleaning supplies, linens, and other housekeeping materials; place orders and track deliveries; conduct regular inventory audits.
• Guest Relations: Coordinate with Front Desk to fulfill guest requests and resolve issues related to housekeeping.
• General Office Duties: Answer and direct phone calls, data entry, and other clerical tasks; maintain a clean and organized workspace.

Skills

Organizational skills

Time management

Communication skills

Multi-tasking

Attention to detail

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

The Housekeeping Administrative Assistant is responsible for providing essential clerical support to the Housekeeping Department. This role involves a variety of tasks, including inventory control, and guest relations. The ideal candidate will be highly organized, detail-oriented, and possess strong communication skills.

Responsibilities:

• Administrative Support:
  • Monitor and maintain inventory levels of cleaning supplies, linens, and other housekeeping materials.
  • Place orders for supplies as needed and track deliveries.
  • Conduct regular inventory audits to identify shortages and overages.
• Guest Relations:
  • Coordinate with the Front Desk to ensure guest requests and special requests are fulfilled.
  • Assist with resolving guest issues and concerns related to housekeeping.
• General Office Duties:
  • Answer and direct phone calls, and take messages
  • Assist with data entry and other clerical tasks as required.
  • Maintain a clean and organized workspace.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a hotel or hospitality setting, preferably in housekeeping.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Ability to multi-task and prioritize tasks.
• Attention to detail and accuracy.
• Positive and professional demeanor.