Online Support Consultant — Client Care Expert

SecureLine; Norway; A distancia; NOK 162.000 - 195.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Accommodation

Descripción de la vacante

SecureLine is seeking an Online Consultant to assist clients via chat, email, and phone from a remote setup. You will deliver expert guidance, resolve issues, and maintain high service standards to ensure a positive customer experience.

The role emphasizes strong communication and problem-solving, with accommodation options provided. Prior customer service is advantageous, but not mandatory.

Formación

• Excellent communication, both written and verbal.
• Strong problem-solving abilities.
• Experience in customer service or related field is preferred but not required.

Responsabilidades

• Provide expert guidance and support to clients through online channels (chat, email, phone).
• Ensure clients receive high-quality service and have a positive experience with SecureLine.

Conocimientos

Excellent communication

Problem solving

Customer service

Descripción del empleo

SecureLine is seeking an Online Consultant to assist clients via chat, email, and phone from a remote setup. You will deliver expert guidance, resolve issues, and maintain high service standards to ensure a positive customer experience.

The role emphasizes strong communication and problem-solving, with accommodation options provided. Prior customer service is advantageous, but not mandatory.