Online Moderator

UrbanLogic; Norway; On-site; NOK 125,000 - 150,000; Full time

Benefits offered by this job

Accommodation provided

Visa sponsorship possible

Job summary

UrbanLogic in the US is seeking a dedicated moderator to oversee online communities and ensure a positive user experience. You will monitor forums and social platforms, respond to inquiries, and contribute engaging content to foster growth.

The role requires strong English communication, prior moderation experience, and the ability to work both independently and in a team. Visa sponsorship may be available for qualified candidates.

Qualifications

• Excellent communication skills in English (both written and verbal).
• Previous experience moderating online communities or forums is preferred.
• Familiarity with various social media platforms (Facebook, Twitter, Instagram, etc.).
• Strong understanding of community management principles and practices.
• Ability to work independently as well as in a team environment.

Responsibilities

• Monitor online communities, forums, and social media to ensure compliance with guidelines.
• Respond to user inquiries and resolve conflicts in a timely manner.
• Create engaging content such as polls, quizzes, and discussions to promote growth.
• Identify risks within the community and escalate to the appropriate team.
• Collaborate with other moderators to develop strategies for community management.

Skills

English communication

Moderation experience

Social media familiarity

Community management

Team player

Job description

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Key Responsibilities:

• Monitor online communities, forums, and social media platforms to ensure compliance with community guidelines and policies
• Respond to user inquiries and resolve conflicts in a timely manner
• Create engaging content such as polls, quizzes, and discussions to promote community growth and engagement
• Identify potential risks or issues within the community and elevate them to the appropriate team for resolution
• Collaborate with other moderators to develop strategies for community management

Requirements:

• Excellent communication skills in English (both written and verbal)
• Previous experience in moderating online communities or forums is preferred
• Familiarity with various social media platforms such as Facebook, Twitter, Instagram, etc.
• Strong understanding of community management principles and practices
• Ability to work independently as well as in a team environment

Salary: $1300/month with accommodation provided. Visa sponsorship may be available for non-US citizens. This is a full-time position located in the US.

If you have a passion for building online communities and ensuring a positive user experience, then this is the perfect opportunity for you!