Online Consultant for US-based Company

PrimeDefense USA; Norway; Remote; NOK 450,000 - 650,000; Full time

Job summary

PrimeDefense USA is seeking an Online Consultant to deliver top-tier customer service to clients across email, chat, and phone. You will address inquiries, resolve issues, and provide product information while maintaining accurate client records.

You will also manage client accounts, update databases, and collaborate with teams to ensure smooth service delivery in a fully remote, full-time role based in Norway. Strong communication and tech skills are required.

Job description

As an Online Consultant for our US-based company, you will be responsible for providing exceptional customer service and support to our clients through various online platforms. You will communicate with clients via email, chat, and phone to address inquiries, resolve issues, and provide product information. Your role will also involve managing client accounts and updating customer databases. To be successful in this role, you must have excellent communication skills, strong problem-solving abilities, and be comfortable working with technology. This is a full-time position without accommodation requirements. A biometric passport is preferred but not mandatory.