Online Consultant - US

SecureLine; Norway; A distancia; NOK 162.000 - 195.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Accommodation

Descripción de la vacante

SecureLine is seeking an Online Consultant to assist clients via chat, email, and phone from a remote setup. You will deliver expert guidance, resolve issues, and maintain high service standards to ensure a positive customer experience.

The role emphasizes strong communication and problem-solving, with accommodation options provided. Prior customer service is advantageous, but not mandatory.

Formación

• Excellent communication, both written and verbal.
• Strong problem-solving abilities.
• Experience in customer service or related field is preferred but not required.

Responsabilidades

• Provide expert guidance and support to clients through online channels (chat, email, phone).
• Ensure clients receive high-quality service and have a positive experience with SecureLine.

Conocimientos

Excellent communication

Problem solving

Customer service

Descripción del empleo

We are in search of a knowledgeable and personable Online Consultant to join our team in the US. As an Online Consultant, you will be responsible for providing expert guidance and support to clients through online channels such as chat, email, and phone. Your primary goal will be to ensure that clients receive high-quality service and have a positive experience with our company.

To excel in this role, you must have excellent communication skills, both written and verbal. You should also have strong problem-solving abilities and be able to handle difficult situations with ease. Experience in customer service or a related field is preferred, but not required.

In addition to a competitive salary of $1700 per month, we also offer accommodation options for our employees.