Norwegian-Speaking Customer Service Agent I Based in Greece I Relocation Support

WW Talents; Arendal; Remote; NOK 155,000 - 186,000; Full time

Benefits offered by this job

Fully paid training

Relocation support

Hotel accommodation (4 weeks)

Job summary

WW Talents seeks Norwegian-speaking Customer Service Agents to support international projects from Greece. This remote role is based in Greece, enabling work remotely across the country with no visa sponsorship.

Responsibilities include handling inquiries via phone, email, and chat; assisting with orders, payments, deliveries, warranties, and returns; and maintaining CRM records in a fast-paced environment.

Qualifications

• Norwegian language proficiency at C1/C2 level.
• English proficiency at B2-C1 level, depending on project.
• Strong written and verbal communication skills.
• Good problem-solving and multitasking abilities.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, warranties, and returns.
• Troubleshoot basic issues and provide effective solutions.
• Handle complaints and escalate complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and deliver professional, customer-focused support.

Skills

Norwegian language

English language

Customer service

Communication

Problem solving

CRM familiarity

Tools

CRM systems

Digital tools

Job description

We are looking for Norwegian-Speaking Customer Service Agents in Greece supporting customers across various international projects.

Working Location

Greece. This role is only remote in Greece. Work remotely anywhere in Greece.

Work Model

Remote

Language

Norwegian - C1/C2 level

English

B2-C1, depending on the project

Compensation

€1,300 gross/month (paid over 14 months) + performance-based bonus of up to 20% of the salary/month, depending on the project

Relocation Package

4 weeks hotel accommodation, airport pick-up, flight ticket, and real estate agency fee

Working Schedule

Monday-Friday, with occasional weekend shifts depending on the project

Applicants must already have the legal right to work in Greece. Visa sponsorship is not available for this position.

If you are a Norwegian-speaking professional looking for the opportunity to work remotely from Greece while enjoying the flexibility of remote work and the Mediterranean lifestyle, this could be the perfect opportunity for you. Imagine building your career in an international environment while enjoying Greece's beautiful surroundings, relaxed lifestyle, and year-round sunshine.

Your Responsibilities

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, warranties, and returns.
• Troubleshoot basic issues and provide effective solutions.
• Handle complaints and elevate complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and deliver professional, customer-focused support.

Requirements

• C1/C2 level of Norwegian
• B2-C1 level of English, depending on the project
• Strong written and verbal communication skills
• Good problem-solving and multitasking abilities
• Customer-oriented and solution-focused approach
• Ability to work effectively in a fast-paced international environment
• Basic familiarity with CRM systems and digital tools is an advantage

What We Offer

• Fully Paid and structured training
• Comprehensive onboarding and nesting support
• Opportunities for continuous learning and professional development
• Career progression opportunities, including potential paths into mentoring, training, Quality Assurance, or more specialized support roles
• Relocation support including 4 weeks hotel accommodation, flight ticket, airport pick up and real estate agency fee
• The opportunity to work with internationally recognized brands and gain experience in customer service, technical support, sales support, and other areas