Norwegian Speaking Customer Service Representative | Move to Greece

The Lemon Consulting; Oslo fylke; On-site; NOK 236,000 - 300,000; Full time

Benefits offered by this job

Fully paid relocation package

14 salaries per year

Performance bonuses

Development opportunities within the公司

Relocation assistance (flight, pickup,

Job summary

The Lemon Consulting is seeking a customer service professional to provide technical support for large clients in Greece. You will handle inquiries via phone and email, resolve issues, and maintain a helpful, professional demeanor.

You must speak Norwegian fluently and English at B2 level. A fully paid relocation and a package of benefits are offered to support your move and career development.

Qualifications

• Fluent Norwegian and English (B2) required.
• Experience in customer support is a plus.
• Strong communication and multitasking abilities.
• Willingness to relocate to Greece.

Responsibilities

• Provide high-level support to customers via phone and email on a range of issues.
• Give accurate information using proper procedures.
• Build relationships with customers in a courteous, friendly, and professional manner.
• Meet and exceed customer service quality goals, regulations, and productivity targets.
• Create a great customer experience that customers value.

Skills

Norwegian fluency

English (B2)

Communication skills

Multitasking

Problem solving

Curious learner

Tools

Computer basics

Job description

Are you ready to take the leap and move to the beautiful, sunny Greece? Explore the great island in your freetime and boost your CV with a job for a big company, that provides customer service for big companies
Enjoy the weather, amazing food, beautiful beaches, and a low tax rate!
The job:
You will be representing them as a company and providing professional technical support with whatever inquiries they have - everything from specific models, purchases, errors etc. Therefore, it is important that you are a problem-solving individual with a positive attitude. You will receive the necessary training before you start handling customers, but it is an advantage to have an interest in cars beforehand!
Your daily work will include tasks like these:

• Provide the highest level of support to our customers via phone and email on a range of issues
• Give accurate, valid, and complete information by using the proper procedures
• Build a meaningful relationship, answering customers' questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations, and productivity targets
• Create a great customer experience that people value and we are proud of
• Be responsible for following the direction of the management and providing feedback

RequirementsYour qualifications:
You speak Norwegian fluently and you are fluent in English (B2).
Experience in customer support is a plus but not a must.
You have a basic understanding and level of computer handling skills. Excellent multitasking skills.
You have a desire to learn and advance, and be a curious investigator and problem solver.
Strong communication skills with excellent phone conversation skills, attentive listening skills. You have good interpersonal relationship building skills
BenefitsWe Offer:

• Fully paid relocation package
• Get 2 extra salaries per year (total of 14 salaries)
• Performance bonuses
• Development opportunities within the company (supervisor, quality analyst, CSR2, trainer)
• Relocation package (flight, airport pickup, and accomodation)
• Health insurance
• Real estate agent on our account to help you find an apartment
• Assistance in opening a Greek bank account, tax paperwork