Norwegian-speaking Customer Advisor - Insurance & Claims - Athens, Greece

Next Job Abroad; Oslo; On-site; NOK 458,000 - 567,000; Full time

Benefits offered by this job

Relocation support

Flight expenses covered

Hotel accommodation

Help finding housing

Competitive salary + extra salaries

Performance bonus

Fully paid training

Healthcare benefits

Career development

Greek language courses

International work environment

Job summary

Next Job Abroad seeks Norwegian-speaking customer support staff to join an international team in Athens. You will handle insurance and device protection claims, with full training provided to learn the role from scratch.

Daily tasks include managing claims, updating cases, explaining coverage, assisting with repairs, and navigating CRM systems while adhering to GDPR and data protection rules. This is an on-site role in Greece with relocation support.

Qualifications

• Speak Norwegian fluently.
• Good level of English.
• Have completed high school or equivalent.
• Comfortable using computers and learning new systems.

Responsibilities

• Register and manage insurance claims.
• Provide updates on ongoing cases.
• Explain coverage, eligibility and next steps.
• Assist with repairs and replacements.
• Handle customer questions and complaints.
• Document customer cases.
• Work with CRM and claims management systems.
• Follow GDPR and data protection procedures.

Skills

Norwegian language

English language

Computer literacy

Education

High school diploma or equivalent

Job description

Live Abroad. Build Experience. See Where It Takes You.

Thinking about spending a year abroad, but still want to gain experience that can actually strengthen your CV?

We're looking for Norwegian speakers to join an international customer support team in Athens, working with insurance, claims and device protection.

You don't need previous insurance experience. You'll receive full training and learn the role from the ground up.

What You'll Do

You'll support customers with insurance and protection plans for electronics and other products.

Your daily work will include:

• Registering and managing insurance claims
• Providing updates on ongoing cases
• Explaining coverage, eligibility and next steps
• Helping customers with repairs and replacements
• Handling customer questions and complaints
• Updating and documenting customer cases
• Working with CRM and claims management systems
• Following procedures related to GDPR, data protection and compliance

The role combines customer service with practical claims and case management experience.

What You'll Learn

This isn't just experience answering customer questions.

You'll gain practical knowledge in areas such as:

• Insurance and claims handling
• Case management
• Complaints handling
• GDPR and compliance
• CRM systems
• Customer communication
• Problem-solving

These are transferable skills you can take into future roles within insurance, finance, customer operations and other international companies.

Requirements

You:

• Speak Norwegian fluently
• Have a good level of English
• Have completed high school or equivalent
• Communicate clearly and enjoy helping people
• Are comfortable using computers and learning new systems
• Are organised and solution-oriented
• Are ready to live and work in Athens

Previous insurance experience is not required. Structured training and on-the-job learning are provided before you become fully operational.

Benefits

• Relocation support to Greece
• Flight expenses covered
• Hotel accommodation upon arrival
• Support finding permanent accommodation
• Competitive salary + two extra salaries per year
• Performance-based bonus
• Fully paid training
• Healthcare benefits
• Career development opportunities
• Free online Greek language courses
• International work environment and social activities

Work In Athens. Experience Greece.

You'll work on-site in Athens as part of an international team.

Outside work, you get everything that comes with actually living in Greece rather than just visiting: Athens nightlife, Mediterranean food, beaches, weekend trips and Greek islands within reach.

Maybe you're looking for a gap year. Maybe you want international experience. Maybe you're simply ready to try something completely different.

Either way, you can come away with more than just a year abroad - you'll have new skills and international experience on your CV too.