Norsktalende kundesupportagent søkes til solfylte Hellas

Next Job Abroad; Stavanger; Hybrid; NOK 220,000 - 342,000; Full time

Benefits offered by this job

Complete relocation support to Greece

Competitive salary and bonuses

Health care benefits

Full training by certified instructors

Free online Greek language courses

Community events

Greek language courses

Great working environment

Diversity & equal opportunities

Job summary

A recruitment agency is looking for candidates in Stavanger, Norway to manage customer relationships for a major brand. The role involves communicating via phone, chat, and email, and requires fluency in Norwegian and English. Candidates must possess exceptional communication, multitasking abilities, and problem-solving skills. Benefits include relocation support to Greece, competitive salary, health care, and professional development opportunities in a diverse environment.

Qualifications

• Fluency in Norwegian and strong communication skills in English are mandatory.
• Exceptional problem-solving abilities and a resourceful attitude are required.
• Experience in a fast-paced environment as a team player is preferred.
• Computer knowledge and tech savviness
• Able to multitask and work as a team

Responsibilities

• Communicate effectively with customers via phone, chat, and email.
• Track and manage cases to ensure timely closure.
• Maintain high customer satisfaction representing a major brand.
• Build professional relationships with partners with empathy
• Work toward targets set by client and internal SLAs

Skills

Fluency in Norwegian

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Ability to multitask

Tech savviness

Job description

Responsibilities

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in Norwegian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

• Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age