Nordics FMCG Analytics & Customer Success Consultant

NielsenIQ; Oslo; Hybrid; NOK 550,000 - 900,000; Full time

Benefits offered by this job

Hybrid work options

Onboarding and internal training

Learning platforms

Staff and team events

Job summary

NIQ, a global leader in consumer intelligence, seeks an Analytical Consultant in Oslo to strengthen Customer Success. You will support data platforms and develop insights for leading FMCG clients, training customers on NIQ Discover and delivering actionable recommendations.

The role requires 2–3 years in FMCG analytics, strong Excel/PowerPoint skills, and fluency in Norwegian with excellent Business English. Hybrid work options and a focus on growth are offered.

Qualifications

• 2-3 years of experience in FMCG industry within business analysis, market research and/or category management.
• Commercial degree in Economics with proven graduation results.
• Strong Business English knowledge, both verbal and written and fluent in Norwegian.
• Advanced Microsoft Excel and PowerPoint skills.
• Using AI tools (including NIQ-approved platforms) to enhance speed, quality, and outreach of insights and client engagement.
• Experience with conducting presentations and good communication skills.
• Transforming data into compelling narratives that answer the "why", "so what", and "now what" for clients.

Responsibilities

• Improve the customer engagement and satisfaction (NPS) of your assigned clients by offering outstanding client support including data platform and analytical support.
• Develop valuable business issue analyses and category presentations.
• Deliver insights and recommendations to your client based on your analytical work.
• Deliver thought leadership preparing client events, writing newsletters and doing webinars.
• Generate sales leads based on your knowledge about your client's business.
• Train your clients in NIQ's new cloud-based data platform Discover to increase their understanding and usage of the tool.
• Participate actively in building a positive and engaging team culture in our Nordic team.

Skills

Advanced Excel

PowerPoint

AI tools usage

Communication skills

Data storytelling

Education

Commercial degree in Economics

Tools

Discover platform

AI tools (NIQ-approved)

Job description

NIQ, a global leader in consumer intelligence, seeks an Analytical Consultant in Oslo to strengthen Customer Success. You will support data platforms and develop insights for leading FMCG clients, training customers on NIQ Discover and delivering actionable recommendations.

The role requires 2–3 years in FMCG analytics, strong Excel/PowerPoint skills, and fluency in Norwegian with excellent Business English. Hybrid work options and a focus on growth are offered.