FMCG Customer Success Analytics — Nordic Insights

NielsenIQ

Oslo

Hybrid

NOK 556,000 - 700,000

Full time

8 days ago

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Benefits offered by this job

Hybrid work options

Onboarding and training

Learning platforms

Staff and team events

Global exposure

Job summary

NIQ is seeking an Analytical Consultant for the Customer Success, Industry Insights team in Oslo, Norway. You will support clients with data analytics, insights and commercial recommendations to drive category growth and consumer understanding.

You will deliver presentations, run webinars, and help clients adopt NIQ’s cloud platform Discover, while collaborating with the Nordic Customer Success team to strengthen client relationships and outcomes.

Qualifications

Minimum 2-3 years of FMCG industry experience in business analysis, market research or category management.
Commercial degree in Economics with graduation results.
Strong business English and fluent Norwegian.
Advanced Microsoft Excel and PowerPoint skills.
Experience presenting and communicating effectively.
Ability to transform data into compelling client narratives.

Responsibilities

Improve client engagement and satisfaction (NPS) by providing data platform and analytical support.
Develop valuable business issue analyses and category presentations.
Deliver insights and recommendations to clients based on analysis.
Lead thought leadership via client events, newsletters and webinars.
Generate sales leads from knowledge of clients' business context.
Train clients on NIQ’s Discover data platform to boost usage and value.
Contribute to a positive Nordic team culture.