Luxury Client Advisor: Elevate Brand Experience

Prada; Oslo; On-site; NOK 350,000 - 550,000; Full time

Job summary

Prada is seeking a Client Advisor to deliver an extraordinary luxury customer experience in-store and across ecommerce channels. You will embody the Prada brand philosophy, guide clients through the product world, and build lasting relationships while meeting personal and store sales targets.

You will act as a brand ambassador, using deep product knowledge and strong communication to ensure exceptional service and client satisfaction in a dynamic, international environment.

Qualifications

• Experience in luxury or premium brands.
• Understanding of luxury customer service.
• Experience in building a long-lasting relationship with clients.
• Able to work in a team as well as alone.
• Excellent communication and interpersonal skills.
• Fluency in English.

Responsibilities

• Place the Customer at the center, creating a welcoming environment and striving to meet their needs and requests, providing excellent service in line with the client journey.
• Be driven to exceed individual sales targets and contribute to the store's overall success.
• Exhibit deep knowledge of Prada products, history, culture and DNA.
• Capture customer data in the CRM to connect with clients and develop future opportunities.
• Embrace and promote omni-channel approaches and luxury fashion trends.

Skills

Luxury brand experience

Luxury customer service

Client relationships

Team player

Communication skills

English fluency

Job description

Prada is seeking a Client Advisor to deliver an extraordinary luxury customer experience in-store and across ecommerce channels. You will embody the Prada brand philosophy, guide clients through the product world, and build lasting relationships while meeting personal and store sales targets.

You will act as a brand ambassador, using deep product knowledge and strong communication to ensure exceptional service and client satisfaction in a dynamic, international environment.