Join us in shaping the future of IT Services at Atea!

Atea Norge; Drammen; On-site; NOK 700,000 - 950,000; Full time

Job summary

Atea Norge is seeking a dedicated Service Owner for the Database area. This role involves service ownership, collaboration with business stakeholders, and ensuring alignment with Atea's strategic objectives. The ideal candidate will possess significant experience in database administration and a proactive approach to service management.

Qualifications

• Significant experience in database administration.
• Documented experience as a database administrator or solution architect.
• Experience managing large, multi-customer environments.

Responsibilities

• Ownership of services within the service portfolio.
• Aligning with business stakeholders to meet capability requirements.
• Regular evaluation of services to identify gaps and plan changes.

Skills

Database administration

Solution architecture

Cost modeling

Service design

Stakeholder management

Job description

Are you passionate about delivering cutting-edge IT services and helping to drive digital transformation in the Nordics and Baltics? We are looking for a dedicated and experienced Service Owner for the Database area to join our team at Atea Managed Services. This is a unique opportunity to play a key role in enhancing Atea's competitiveness by delivering innovative IT services.

About The Role

As a Service Owner, you will be responsible for ownership and accountability of one or multiple services within our service portfolio. You will work closely with business stakeholders to identify and meet current and strategic requirements, ensuring our services align with Atea's overall strategy and competitive edge.

Key Responsibilities

• Service ownership including design, planning, cost modeling, and documentation.
• Aligning with business stakeholders to identify capability requirements from business perspectives.
• Regular evaluation of services, collaborating with relevant functions and users to identify gaps and plan changes.
• Development of service roadmaps aligned with Atea's strategic goals.
• Overseeing and supporting the implementation of planned changes and improvements to services.
• Ensuring services comply with CISO & DPO requirements.
• Managing partner relationships and identifying competency gaps within AMS related to services.

Tasks

• Executing planned evaluation of service health.
• Gathering and documenting technology requirements based on strategy and business needs.
• Maintaining and monitoring the current service setup.
• Identifying gaps and planning mitigation strategies.
• Investigating technology options and trends to improve services.
• Conducting proof of concept (POC) on new services.
• Defining automation and self-service options within services.
• Supporting procurement in solution selection.
• Assisting project management with planning and executing technology changes.
• Supporting the PMO in project prioritization.
• Providing solution design support in sales and onboarding as needed.

Competencies

We are looking for a Service Owner with significant experience in database administration, including documented experience as a database administrator and/or solution architect. Experience in managing large, multi-customer environments is essential. A strong understanding of the business aspects of services and customer value in service delivery is also required.

How You Will Make an Impact

• Serving as a strategic business partner in developing and improving managed services to support organizational goals.
• Leading service development planning to achieve business objectives through innovation and prioritization.
• Ensuring the delivery of high-quality, cost-effective services.
• Identifying opportunities for cost-effective IT investments.
• Assessing and recommending improvements or re-engineering of services.
• Staying updated with IT industry trends and advising management on their impact.

Our Promise to You

At Atea, you will join over 8,000 colleagues and contribute to societal digitalization and sustainability. We offer significant responsibilities and the chance to influence our service offerings and impact people at Atea and our customers across the Nordics and Baltics.

Apply now and be part of our journey! Please submit your CV in English via our online system. For questions, contact Stian Lie-Eriksen at [e-mail].

About Atea

Atea is the leading IT infrastructure provider in the Nordic and Baltic regions, present in 88 cities with over 8,000 employees across Norway, Sweden, Denmark, Finland, Lithuania, Latvia, and Estonia. We deliver hardware, software, consulting, and managed services to support our customers' IT environments. In 2023, Atea generated approximately NOK 35 billion (EUR 3.1 billion) in revenue and is listed on the Oslo Stock Exchange.

Join us and contribute to our journey!