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Mondelez Norge seeks a quality professional to coordinate the Oslo plant's Food Safety and Quality programs, supporting production, projects and handling complaints. You will lead HACCP, allergen management, and compliance with CIQ/ISO/FSSC 22000, and work with a cross-functional team to maintain high product quality.
The role requires a university degree in Food Technology or related sciences, strong knowledge of food safety systems, and excellent English; Norwegian is preferred.
Coordinate food safety and quality systems (FSSC 22000, HACCP, GMP) at the Oslo plant, supporting production, projects, and managing complaints.
Ensuring high quality and safety of finished products in accordance with CIQ assumptions.
Coordinating work related to the implementation of the requirements of quality policies (QP), ISO/FSSC 22000 and Food Defense standards, as well as managing the Food Safety System (including allergen management) at the factory level.
Providing ongoing support for quality issues in the area of production and new projects, as well as enforcing the implementation of GMP requirements in these areas.
Coordinating the work of the Food Safety team.
Supervision and coordination of Food Safety system based on the requirements of the FSSC 22000 standard, Global HACCP Standard (including requirements regarding allergen supervision, Food Defense plan), FDA requirements and Mondelez Food Safety requirements
Capability building for HACCP team (line leaders, QA, CI..) to be able to verify and maintain the food safety system stable for their responsible areas.
Supporting new projects in the field of ensuring compliance with GMP/HACCP/ISO/QP/legal requirements, including compliance and correctness of system documentation
Tracking changes in legal requirements, ensuring the flow of information about new requirements to the appropriate departments. Ensuring compliance with food safety requirements by updating relevant procedures.
Supporting quality loss agenda for his/her responsible lines collaboration with CI team.
Planning the required / requested training together with the quality and other relevant teams.
Verifying the lines for specification compliance, using the escalation systems for gaps identified and follow the mitigation and capa plans.
Being able to perform analytical/instrumental and attribute analysis parameters as CTQ/CTP
Validation and verification of documents and records according to the defined plan such as quality controls (PKKS), allergen changeover, sPP, CIP, extraneous matter control devices, net content, label control etc. Analysis and supervision of process control records and also sPP points
Ensure the sanitation rules of his/her responsible area based on Mondelez requirements with the collaboration of Sanitation coordinator.
To be able to have a general overview of analysing, verifying and maintain of incoming control management for Raw and Pack materials.
Monitoring product quality and its environment, quality KPIs (i.e. defective product rate, daily sensory panels, GMP, consumer/customer complaints. Cpm), and supporting their management in a way that will ensure continuous improvement
Ownership of Consumer and Customer Complaints for Oslo Plant by means of, tracking, reporting, trend analysis, ensure RCA is in place, leading if needed and CAPA tracking, suggestion for 12 steps KK projects for key drivers to reduce the CPMU level at Oslo Plant.
Preparing each report required by the system like capability for the lines, consumer complaints, CAPA closure etc.
Taking an active role, in IL6Sigma operations and being work process owner for QM and other pillars.
Ensuring that the operations under his/her responsibility are performed in line with common goals of the organisation.
Evaluating and apply Hold&Release procedure and the escalation process if needed based in the test results.
Sampling micro test according to the plant PEM plan and equipment swabs when necessary, sending samples and keeping records.
Participating and organizing activities to increase the Quality Culture in his/her responsible area.
A desire to drive your future and accelerate your career and the following experience and knowledge:
Completed university studies in Food Technology or related sciences. (Required)
Knowledge of Quality Management and Food Safety systems
Knowledge of the system assumptions and creation of the HACCP system
Knowledge in the field of food microbiology, analytical chemistry and chocolate production
Ability to delegate tasks and enforce their execution
High flexibility and proactivity in taking actions
High interpersonal skills (communication at various levels of the organization)
Orientation towards action and achieving goals
Ability to present, conduct meetings and training (important to be able to hold courses)
Ability to work both in team and individually
Ability to work under high load and stress
Experience in the food industry/quality management department
Knowledge of client country food law
Knowledge of the assumptions of the HACCP system
Proficient level knowledge of English (spoken and written) (required) and Norwegian (preferred)
Great discounts in employee stores
Fully equipped gym and company sports teams
Access to company cabins for rent
Free parking and charging stations for electric vehicles
Digital health services from Avonova, e.g. video consultations with doctors and psychologists
Private health insurance from 1 January 2027
Mondelez International is a global snacking company focused on leading the future of snacking. The company emphasizes high quality and safety of finished products, adhering to standards such as CIQ, ISO/FSSC 22000, and Food Defense. Mondelez manages comprehensive Food Safety Systems including allergen management at the factory level and supports continuous improvement in quality and food safety processes.