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Nscale, the GPU cloud engineered for AI, is seeking an Infrastructure Operations Engineer in Stavanger to ensure the efficiency, reliability, and scalability of our data centre infrastructure.
You will manage installations, monitor critical systems, support incident management, and collaborate with cross-functional teams on capacity planning and infrastructure optimisation, including travel to other data centres as needed.
Maintain data centre infrastructure, manage installation projects, monitor critical systems, and support incident management.
We’re hiring an Infrastructure Operations Engineer to ensure the efficiency, reliability, and scalability of our data centre infrastructure.
This role sits within Infrastructure Operations and reports to the Infrastructure Operations Manager. You’ll work closely with cross-functional teams on infrastructure projects, capacity planning, infrastructure optimisation, and customer support, while also supporting colleagues across other Nscale data centres as needed.
This is a high-impact role for someone who combines strong technical depth with sound judgement, organization, and leadership. You’ll help maintain service availability, support rapid incident response, and drive long-term operational improvements that matter to both our customers and the wider business.
Manage infrastructure projects, including installations and upgrades
Support deployments and operational tasks across additional data centres as required
Adapt to customer-driven operational demands, including specialist support outside core business hours
Travel to other Nscale data centres to assist colleagues and support business needs
Monitor critical systems including power, cooling, and network connectivity
Maintain data centre infrastructure to support efficiency, reliability, and scalability
Respond to critical incidents during out-of-business hours when required
Work shifts and participate in on-call cover as part of operational support
Handle escalated customer support issues in line with business SLA requirements
Investigate major incidents to identify root causes
Recommend long-term fixes to prevent repeat issues
Provide specialist technical support when customer needs require extended coverage
Design automation scripts and tools to optimise operational processes
Implement automation solutions using relevant tooling and scripting capabilities
Collaborate with cross-functional teams on capacity planning initiatives
Drive infrastructure optimisation through practical, scalable improvements
Service availability and reliability
SLA adherence on escalated customer support issues
Major incident root cause analysis and long-term fix implementation
Infrastructure project delivery for installations and upgrades
4+ years of experience in data centre environments
Expertise in server administration, virtualization, and networking protocols
Experience with automation tools such as Ansible, PowerShell, or Python
Hands-on server experience within a tech organisation
Strong problem-solving and analytical skills
Advanced technical certifications
Ability to make decisions on complex topics in ambiguous, results-driven environments
Confidence influencing without authority and building relationships with senior stakeholders
Highly organised, diligent, and able to move work forward independently
Strong customer service ethic; exposure to large-scale data centre environments is a plus
Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.
We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.