Guest Services Concierge - Visa & Travel Perks

StarsOfTheShow; Oslo; Presencial; NOK 137.000 - 185.000; Jornada completa

Descripción de la vacante

StarsOfTheShow in Os, Norway is seeking a Guest Services Concierge to deliver exceptional customer service to hotel guests. You will be the first point of contact, greet guests, assist with check-in, and provide information about hotel amenities and local attractions.

You will make reservations for dining, transportation, or activities, offer local recommendations, handle guest requests with care, and coordinate with hotel staff to ensure a seamless experience.

Formación

• High school diploma or equivalent.
• Experience in customer service or hospitality is preferred.
• Strong English communication; Norwegian is a plus.
• Excellent organizational skills.

Responsabilidades

• Greet guests and assist with check-in.
• Provide information about hotel services.
• Make reservations for dining, transport, activities.
• Suggest local attractions and events.
• Address guest concerns promptly.
• Maintain a clean, organized lobby.
• Assist with luggage handling when needed.
• Communicate with hotel staff for seamless guest experience.

Conocimientos

Customer service

Hospitality

English communication

Organizational skills

Fast-paced work

Professional demeanor

Educación

High school diploma or equivalent

Descripción del empleo

StarsOfTheShow in Os, Norway is seeking a Guest Services Concierge to deliver exceptional customer service to hotel guests. You will be the first point of contact, greet guests, assist with check-in, and provide information about hotel amenities and local attractions.

You will make reservations for dining, transportation, or activities, offer local recommendations, handle guest requests with care, and coordinate with hotel staff to ensure a seamless experience.